Showing 1 - 2 results of 2 for search 'Lohilahti, Ella', query time: 0.01s Refine Results
  1. 1
    "Haes tyttö joku osaava paikalle": customer incivility at work : a qualitative study of customer service employees' accounts

    "Haes tyttö joku osaava paikalle": customer incivility at work : a qualitative study of customer service employees' accounts by Lohilahti, Ella

    Published 2021
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    Master's thesis
  2. 2
    "Jos englanti ei suju, ni se on vaan harmi, tulee paljon väärinymmärryksii" : an interview study on English use at an international workplace in Finland

    "Jos englanti ei suju, ni se on vaan harmi, tulee paljon väärinymmärryksii" : an interview study on English use at an international workplace in Finland by Lohilahti, Ella

    Published 2019
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    Bachelor's thesis
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