ITILin käyttöönoton haasteet IT-palveluhallinnan kehittämisessä
IT service management has grown to be an important part of a successful or-ganization. Organizations need an efficient and powerful IT department that is not limited to working only with hardware and software installations. ITIL is a set of best practices that offers comprehensive process definitio...
| Main Author: | |
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| Other Authors: | , , , , , |
| Format: | Bachelor's thesis |
| Language: | fin |
| Published: |
2017
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| Subjects: | |
| Online Access: | https://jyx.jyu.fi/handle/123456789/54040 |