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[{"key": "dc.contributor.author", "value": "Perkki\u00f6, Hanna", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2012-10-03T10:01:11Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2012-10-03T10:01:11Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2008", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.other", "value": "oai:jykdok.linneanet.fi:1231609", "language": null, "element": "identifier", "qualifier": "other", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/39858", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4n laadullisen tutkimuksen tarkoituksena on tutkia palvelualoilla teht\u00e4v\u00e4\u00e4 tunnety\u00f6t\u00e4. Tunnety\u00f6 tarkoittaa tunteiden hallintaa osana palkkaty\u00f6t\u00e4. Palvelualojen tunnety\u00f6ss\u00e4 on tarkoituksena luoda asiakkaille my\u00f6nteinen tunnetila. Tutkimuksen yleisen\u00e4 tavoitteena on ty\u00f6el\u00e4m\u00e4n kehitt\u00e4minen sek\u00e4 ty\u00f6hyvinvoinnin ja ty\u00f6ss\u00e4 jaksamisen lis\u00e4\u00e4minen. Tutkimuskohteena on hoitoala ja kohderyhm\u00e4n\u00e4 sairaanhoitajat. Tutkimusmenetelm\u00e4n\u00e4 on k\u00e4ytetty teemahaastattelua. Tutkimuksen tarkastelutapa on hermeneuttinen ja tutkimusote on induktiivinen. Tutkimuksen analyysimenetelm\u00e4n\u00e4 on k\u00e4ytetty aineistol\u00e4ht\u00f6ist\u00e4 sis\u00e4ll\u00f6nanalyysia. Tutkimuksen tutkimusongelma kysyy, mink\u00e4laisena sairaanhoitajat kokevat ty\u00f6ss\u00e4\u00e4n tekem\u00e4ns\u00e4 tunnety\u00f6n. Tutkimuksen tarkoituksena on selvitt\u00e4\u00e4, mink\u00e4laisia ominaisuuksia ja merkityksi\u00e4 tunnety\u00f6ll\u00e4 on sairaanhoitajien kuvaamana. Tutkimuksen alaongelmia ovat, miten sairaanhoitajat tekev\u00e4t tunnety\u00f6t\u00e4, miten he sen kokevat, mik\u00e4 on sen tarkoitus, teht\u00e4v\u00e4 ja merkitys ja osuus ty\u00f6ss\u00e4 jaksamisen kannalta, jotka on muokattu haastatteluteemoiksi.\nTutkimuksen teoreettisen viitekehyksen muodostavat Arlie Hochschildin teos \u201dThe Managed Hearth\u201d ja Erving Goffmanin teos Arkiel\u00e4m\u00e4n roolit (The Presentation of Self in Everyday Life). Teoreettisessa viitekehyksess\u00e4 yhdistyv\u00e4t ty\u00f6n sosiologia ja tunteiden sosiologia, joiden ohella yhteiskunnallinen muutos tunnety\u00f6n kannalta on huomioitu. Tutkimuksen aiheen ja kohderyhm\u00e4n valintaan on vaikuttanut tutkijan omakohtaisen kokemuksen ja kiinnostuksen ja lis\u00e4ksi ty\u00f6uupumuksen m\u00e4\u00e4r\u00e4 palvelualoilla. Haastatteluaineisto on koottu keskisuuren kaupungin keskisuuresta sairaalasta kirurgian ja sis\u00e4tautien osastoilta. Tutkimuksen aineisto koostuu kahdeksan sairaanhoitajan haastatteluista. Haastateltavat ovat naisia, joilla on ty\u00f6kokemusta reilusta kahdesta vuodesta yli kahteenkymmeneen vuoteen. Aineistossa he kuvailevat kokemuksiaan tunnety\u00f6st\u00e4 ja kertovat sen merkityksest\u00e4, vaikutuksista ja ominaisuuksista. Tutkimuksen tulokset osoittavat, ett\u00e4 tunnety\u00f6ll\u00e4 on merkityst\u00e4 ty\u00f6ss\u00e4 jaksamisen ja sek\u00e4 asiakkaan ett\u00e4 ty\u00f6ntekij\u00e4n hyvinvoinnin kannalta. Tutkielman tuloksista voidaan p\u00e4\u00e4tell\u00e4, ett\u00e4 tunnety\u00f6 tekee vuorovaikutuksesta mielek\u00e4st\u00e4 ja palkitsevaa ja se edist\u00e4\u00e4 yhteisty\u00f6t\u00e4. Sairaanhoitajien mukaan tunnety\u00f6 on keskeinen osa heid\u00e4n ty\u00f6t\u00e4\u00e4n ja ammattitaitoaan. Ty\u00f6ss\u00e4 kertyv\u00e4n tunnekuorman purkaminen ty\u00f6paikalla eli ty\u00f6ss\u00e4 her\u00e4\u00e4vien tunteiden prosessoi", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted using Plone Publishing form by Miia Hakanen (mihakane) on 2012-10-03 10:01:11.016557. Form: Admin-lomake Pro gradu -t\u00f6ille (https://kirjasto.jyu.fi/julkaisut/julkaisulomakkeet/admin-lomake-pro-gradu-toille). JyX data:", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija@noreply.fi) on 2012-10-03T10:01:11Z\nNo. of bitstreams: 2\nURN:NBN:fi:jyu-201210032570.pdf: 343249 bytes, checksum: efdd8c25bdcfed274cbd04748fc304e1 (MD5)\nlicense.html: 107 bytes, checksum: a7d86e598caa500b1b433bbb9dc8ef1c (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2012-10-03T10:01:11Z (GMT). No. of bitstreams: 2\nURN:NBN:fi:jyu-201210032570.pdf: 343249 bytes, checksum: efdd8c25bdcfed274cbd04748fc304e1 (MD5)\nlicense.html: 107 bytes, checksum: a7d86e598caa500b1b433bbb9dc8ef1c (MD5)\n Previous issue date: 2008", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "88 sivua", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "tunnety\u00f6", "language": null, "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Palvelualojen tunnety\u00f6 : tunnety\u00f6n ominaisuuksia ja merkityksi\u00e4 sairaanhoitajien kuvailemina", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201210032570", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.dcmitype", "value": "Text", "language": "en", "element": "type", "qualifier": "dcmitype", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Yhteiskuntatieteiden ja filosofian laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Social Sciences and Philosophy", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Sosiologia", "language": "fi", "element": "subject", "qualifier": "discipline", 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"language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "Aineistoon p\u00e4\u00e4sy\u00e4 on rajoitettu tekij\u00e4noikeussyist\u00e4. Aineisto on luettavissa Jyv\u00e4skyl\u00e4n yliopiston kirjaston arkistoty\u00f6asemalta. Ks. https://kirjasto.jyu.fi/fi/tyoskentelytilat/laitteet-ja-tilat.", "language": "fi", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.rights.accessrights", "value": "This material has a restricted access due to copyright reasons. It can be read at the workstation at Jyv\u00e4skyl\u00e4 University Library reserved for the use of archival materials: https://kirjasto.jyu.fi/en/workspaces/facilities.", "language": "en", "element": "rights", "qualifier": "accessrights", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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