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[{"key": "dc.contributor.advisor", "value": "Pekkola, Samuli", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Kolehmainen, Taija", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2024-10-02T07:44:55Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2024-10-02T07:44:55Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2024", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/97323", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "This is an article-based Master's thesis that explores how software ecosystems, integrating public and private partners, improve public service delivery by balancing stability and agility. Public sector organizations face increasing pressure to be adaptive and resilient, particularly during crises like the COVID-19 pandemic, which exposed the limitations of traditional rigid and hierarchical models of service delivery. The research focuses on answering the central question: \"How do software ecosystems improve public service delivery in the public sector while balancing the need for stability and agility?\"\nThe study employs a qualitative analysis of the findings of two primary articles: one on Finland's Omaolo e-health service, which demonstrated rapid adaptation during the pandemic, and another on the role of Enterprise Architecture in government ecosystems. Insights were gathered from literature and primary studies, analyzing how leadership, governance, and collaboration contribute to system agility and stability.\nKey findings reveal that software ecosystems enhance public service efficiency by pooling resources, fostering innovation, and promoting adaptability. The study highlights the role of governance structures like Enterprise Architecture in maintaining stability while enabling flexibility. Clear communication, strong public-private collaboration, and adaptive leadership are key to balancing agility and stability. Continuous improvement and reconfigurable processes ensure both responsiveness and long-term resilience in public service delivery.\nThe study concludes that public sector organizations can significantly improve service delivery by adopting software ecosystems that integrate both stability and agility. In this study, I discovered that public organizations can adopt agility more effectively than previously thought, particularly in crisis situations. Enterprise Architecture does not only support stability but also enhances agility by allowing flexible system reconfiguration. More research is needed to explore how measures implemented during crises can be institutionalized into long-term governance models. Additionally, further investigation is needed into leadership styles and organizational culture shifts that best facilitate continuous improvement and innovation in public sector ecosystems.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "T\u00e4m\u00e4 artikkelipohjainen pro gradu -tutkielma tarkastelee, kuinka julkisen ja yksityisen sektorin toimijoita yhteen tuovat ohjelmistoekosysteemit parantavat julkisten palveluiden tuottamista mahdollistamalla tasapainoilun vakauden ja ketteryyden vaatimusten v\u00e4lill\u00e4. Julkishallinnon organisaatiot kohtaavat kasvavaa painetta sopeutua ja olla kest\u00e4vi\u00e4 muuttuvassa toimintaymp\u00e4rist\u00f6ss\u00e4. Erityisesti kriisitilanteet paljastavat perinteisten j\u00e4ykkien ja hierarkkisten palvelumallien rajoitukset. Tutkimus keskittyy vastaamaan keskeiseen kysymykseen: \"Kuinka ohjelmistoekosysteemit parantavat julkisten palveluiden tuottamista julkisella sektorilla tasapainoillen vakauden ja ketteryyden tarpeiden v\u00e4lill\u00e4?\"\nTutkimuksessa hy\u00f6dynnet\u00e4\u00e4n laadullista analyysi\u00e4 ja tarkastellaan kahden p\u00e4\u00e4artikkelin l\u00f6yd\u00f6ksi\u00e4. Ensimm\u00e4inen k\u00e4sittelee Suomen Omaolo-terveyspalvelua, joka mukautui nopeasti pandemian aikana, ja toinen tarkastelee kokonaisarkkitehtuurin roolia julkishallinnon ekosysteemeiss\u00e4. Tutkimuksessa ker\u00e4ttiin n\u00e4kemyksi\u00e4 kirjallisuudesta ja p\u00e4\u00e4artikkeleista, joiden avulla analysoitiin, miten johtajuus, hallinto ja yhteisty\u00f6 edist\u00e4v\u00e4t j\u00e4rjestelm\u00e4n ketteryytt\u00e4 ja vakautta.\nKeskeiset l\u00f6yd\u00f6kset osoittavat, ett\u00e4 ohjelmistoekosysteemit parantavat julkisten palvelujen tehokkuutta yhdist\u00e4m\u00e4ll\u00e4 resursseja, edist\u00e4m\u00e4ll\u00e4 innovointia ja parantamalla organisaatioiden sopeutumiskyky\u00e4. T\u00e4ss\u00e4 tutkimuksessa korostuvat hallintorakenteiden, kuten yritysarkkitehtuurin, merkitys vakauden yll\u00e4pit\u00e4misess\u00e4 ja joustavuuden mahdollistamisessa. Selke\u00e4 viestint\u00e4, vahva julkisen ja yksityisen sektorin yhteisty\u00f6 ja mukautuva johtaminen ovat avainasemassa ketteryyden ja vakauden tasapainottamisessa. Jatkuva kehitys ja uudelleenmuotoiltavat prosessit varmistavat sek\u00e4 reagointikyvyn ett\u00e4 pitk\u00e4n aikav\u00e4lin kest\u00e4vyyden julkisten palvelujen tarjonnassa.\nT\u00e4ss\u00e4 tutkimuksessa havaitsin, ett\u00e4 julkiset organisaatiot voivat omaksua ketteryytt\u00e4 tehokkaammin kuin aiemmin on ajateltu, erityisesti kriisitilanteissa. Yritysarkkitehtuuri voi vakauden rinnalla lis\u00e4t\u00e4 ketteryytt\u00e4 mahdollistamalla j\u00e4rjestelm\u00e4n joustavan uudelleenkonfiguroinnin. Tarvitaan lis\u00e4\u00e4 tutkimusta sen selvitt\u00e4miseksi, miten kriisien aikana toteutetut toimenpiteet voidaan vakiinnuttaa pitk\u00e4n aikav\u00e4lin hallintomalleihin. Lis\u00e4ksi tarvitaan lis\u00e4tutkimuksia johtamistyyleist\u00e4 ja organisaatiokulttuurin muutoksista, jotka parhaiten edist\u00e4v\u00e4t jatkuvaa parantamista ja innovointia julkisen sektorin ekosysteemeiss\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2024-10-02T07:44:55Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2024-10-02T07:44:55Z (GMT). No. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "92", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "eng", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "CC BY-NC-ND 4.0", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Balancing Stability and Agility: the Role Software Ecosystems in Enhancing Public Service Delivery in the Public Sector", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202410026194", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tieteen maisteriohjelma", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Master's Degree Programme in Information Systems", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.copyright", "value": "\u00a9 The Author(s)", "language": null, "element": "rights", "qualifier": "copyright", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://creativecommons.org/licenses/by-nc-nd/4.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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