Leveraging AI-enabled personalization in customer relationship management

Customer relationship management (CRM) became an important topic in both research and companies due to technological advancements such as the World Wide Web and innovations in customer database and data warehouse technologies. In today's competitive business landscape, where companies are seeki...

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Bibliographic Details
Main Author: Karppanen, Vili
Other Authors: Jyväskylä University School of Business and Economics, Jyväskylän yliopiston kauppakorkeakoulu, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2024
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/96949