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[{"key": "dc.contributor.advisor", "value": "Vuorinen, Jukka", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Kuosmanen, Tanja", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2023-05-26T07:09:24Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2023-05-26T07:09:24Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2023", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/87230", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "L\u00e4hes jokainen k\u00e4ytt\u00e4\u00e4 ty\u00f6ss\u00e4\u00e4n nyky\u00e4\u00e4n jonkinlaista s\u00e4hk\u00f6ist\u00e4 tietoj\u00e4rjestelm\u00e4\u00e4, joiden ajatellaan tehostavan ty\u00f6n tekemist\u00e4. Kuitenkin digitalisaatio luo tilanteen, jossa j\u00e4rjestelm\u00e4t vanhenevat nopeasti, eli niiden elinkaari n\u00e4hd\u00e4\u00e4n sellaisenaan lyhyen\u00e4. T\u00e4m\u00e4 luo tarpeen j\u00e4rjestelmien kehitt\u00e4miselle, jota toteutetaan nyky\u00e4\u00e4n eneneviss\u00e4 m\u00e4\u00e4rin erilaisia ketteri\u00e4 menetelmi\u00e4 hy\u00f6dynt\u00e4en. N\u00e4m\u00e4 ketter\u00e4t menetelm\u00e4t ja j\u00e4rjestelmien kehitys tuo mukanaan loppuk\u00e4ytt\u00e4j\u00e4lle tarpeen oppia jatkuvasti uutta, uhan j\u00e4rjestelm\u00e4n yll\u00e4tt\u00e4v\u00e4st\u00e4 toimimattomuudesta sek\u00e4 ep\u00e4varmuuden j\u00e4rjestelm\u00e4n kehitt\u00e4misen aikajanasta. N\u00e4m\u00e4 toimivat alustana teknostressin kehittymiselle, jonka voidaan n\u00e4hd\u00e4 vaikuttavan ty\u00f6hyvinvointiin ja ty\u00f6h\u00f6n sitoutumiseen. Ty\u00f6h\u00f6n sitoutuminen voidaan organisaatiotasolla n\u00e4hd\u00e4 t\u00e4rke\u00e4n\u00e4 elementtin\u00e4, sill\u00e4 uusien ty\u00f6ntekij\u00f6iden rekrytointi on aikaa viev\u00e4\u00e4 ja kallista. N\u00e4in ollen voidaan n\u00e4hd\u00e4 t\u00e4rke\u00e4n\u00e4 tutkia, voivatko organisaatiot jollain tavalla vaikuttaa ty\u00f6ntekij\u00f6idens\u00e4 kokemaan teknostressiin.\nTutkimusongelmaa l\u00e4hestyttiin kahden tutkimuskysymyksen kautta:\nMiten loppuk\u00e4ytt\u00e4jien teknostressi ilmenee ketter\u00e4n kehitt\u00e4misen yhteydess\u00e4?\nMill\u00e4 keinoilla organisaatio voisi v\u00e4hent\u00e4\u00e4 ketter\u00e4n kehityksen yhteydess\u00e4 esiintyv\u00e4\u00e4 teknostressi\u00e4?\nTutkimus toteutettiin kvalitatiivisena teemahaastatteluna, joissa k\u00e4siteltiin haastateltavien ymm\u00e4rryst\u00e4 heid\u00e4n organisaationsa k\u00e4ytt\u00e4m\u00e4st\u00e4 j\u00e4rjestelm\u00e4n kehitysprosessista, teknostressin kokemuksistaan sek\u00e4 heid\u00e4n havaitsemistaan yksil\u00f6n selviytymiskeinoista ja organisaation vaikutuskeinoista. Haastateltaviksi valikoitui kuusi Salesforce CRM j\u00e4rjestelm\u00e4\u00e4 ty\u00f6ss\u00e4\u00e4n k\u00e4ytt\u00e4v\u00e4\u00e4 henkil\u00f6\u00e4, joiden ty\u00f6nantajat kehitt\u00e4v\u00e4t kyseist\u00e4 j\u00e4rjestelm\u00e4\u00e4 ketteri\u00e4 menetelmi\u00e4 k\u00e4ytt\u00e4en. Haastatteluiden perusteella voitiin todeta, ett\u00e4 ketterist\u00e4 menetelmist\u00e4 aiheutui k\u00e4ytt\u00e4jille ylikuormitukseen, monimutkaisuuteen ja ep\u00e4varmuuteen liittyv\u00e4\u00e4 teknostressi\u00e4. Organisaation vaikutuskeinoista esiin nousi jo k\u00e4yt\u00f6ss\u00e4 olevia, sek\u00e4 haastateltavien kokemuksia siit\u00e4, miten teknostressin aiheutumista voisi niiden lis\u00e4ksi v\u00e4hent\u00e4\u00e4. Keinot liittyiv\u00e4t esimerkiksi tietoisuuden lis\u00e4\u00e4miseen ja organisaatiokulttuuriin sek\u00e4 siihen, ett\u00e4 muutokset ovat j\u00e4rkevi\u00e4 ja kerralla tar-peeksi pieni\u00e4. Lis\u00e4ksi tuodaan esiin ehdotukset uudesta teknostressin aiheuttajasta ja tunkeilevuuden m\u00e4\u00e4ritelm\u00e4n laajentamisesta.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2023-05-26T07:09:24Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2023-05-26T07:09:24Z (GMT). No. of bitstreams: 0\n Previous issue date: 2023", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "68", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": null, "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Koettu teknostressi ketterien menetelmien yhteydess\u00e4 : organisaation vaikutusmahdollisuudet loppuk\u00e4ytt\u00e4j\u00e4n n\u00e4k\u00f6kulmasta", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202305263290", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.copyright", "value": "\u00a9 The Author(s)", "language": null, "element": "rights", "qualifier": "copyright", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "loppuk\u00e4ytt\u00e4j\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "organisaatiot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "kehitt\u00e4minen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ketter\u00e4t menetelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "teknostressi", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "tietoj\u00e4rjestelm\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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