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[{"key": "dc.contributor.advisor", "value": "Haapakoski, Kaisa", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "V\u00e4is\u00e4nen, Henna", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2023-01-25T06:20:58Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2023-01-25T06:20:58Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2022", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/85163", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Kandidaatintutkielmassani tutkin asiakasv\u00e4kivaltaa sosiaality\u00f6ss\u00e4 esiintyv\u00e4n\u00e4 ilmi\u00f6n\u00e4 ja siihen liittyvi\u00e4 johtamisk\u00e4yt\u00e4nt\u00f6j\u00e4. Kuvailen sosiaality\u00f6ntekij\u00f6iden kohtaamaa asiakasv\u00e4kivaltaa ja sen seurauksia niin ty\u00f6ntekij\u00e4lle kuin h\u00e4nen edustamalleen organisaatiolle. T\u00e4m\u00e4n lis\u00e4ksi analysoin asiakasv\u00e4kivaltaa koskevia tutkimuksia kirjallisuuskatsauksen menetelm\u00e4ll\u00e4 hy\u00f6dynt\u00e4en teoreettisena taustana Colby S. Petersin m\u00e4\u00e4rittelemi\u00e4 sosiaality\u00f6n johtamisen tasoluokitteluja.\n\nSosiaality\u00f6 on merkitt\u00e4v\u00e4 riskiala asiakasv\u00e4kivallalle. Sosiaality\u00f6ss\u00e4 ty\u00f6skennell\u00e4\u00e4n l\u00e4heisesti huono-osaisuuden eri teemojen parissa, jotka limittyv\u00e4t my\u00f6s v\u00e4kivaltaisen k\u00e4ytt\u00e4ytymisen taustatekij\u00f6ihin. V\u00e4kivaltaisen k\u00e4ytt\u00e4ytymisen syyn\u00e4 voi olla my\u00f6s yhteiskunnallisiin, sosiaalisiin ja psykologisiin alueisiin liittyvien monien eri vaikeuksien kasaantuminen. Sosiaality\u00f6ss\u00e4 itsess\u00e4\u00e4n tasapainotellaan avun ja kontrollin v\u00e4lill\u00e4, joka voi aiheuttaa asiakkaille niin positiivisia kuin negatiivisiakin tunteita. Asiakkaan aggressiivinen tai v\u00e4kivaltainen k\u00e4yt\u00f6s ty\u00f6ntekij\u00e4\u00e4 kohtaan aiheuttaa pitk\u00e4kantoisia seurauksia niin ty\u00f6ntekij\u00e4lle itselleen ty\u00f6ntekij\u00e4n\u00e4 ja yksityishenkil\u00f6n\u00e4 sek\u00e4 koko ty\u00f6organisaatiolle, kun uupuneet ty\u00f6ntekij\u00e4t vaihtavat ty\u00f6paikkaa tai kokonaan alaa.\n\nHaluan ty\u00f6ss\u00e4ni erityisesti nostaa esille sellaisia ilmi\u00f6it\u00e4 ja tasoja, jotka altistavat sosiaality\u00f6ntekij\u00e4t asiakasv\u00e4kivallan riskille, mutta eiv\u00e4t liity suoraan asiakkaisiin itseens\u00e4. Esimerkiksi resurssien puute, henkil\u00f6st\u00f6pula sek\u00e4 tehokkaiden v\u00e4kivallan ehk\u00e4isymenetelmien puute on todettu kulkevan k\u00e4si k\u00e4dess\u00e4 v\u00e4kivaltatilanteiden riskin kanssa. Suhtaudun optimistisesti siihen, ett\u00e4 hyv\u00e4ll\u00e4 sosiaality\u00f6n johtamisty\u00f6n laadulla voidaan ehk\u00e4ist\u00e4 niin asiakasv\u00e4kivaltaa kuin my\u00f6s sen negatiivisia seurauksia, vaikka ala itsess\u00e4\u00e4n k\u00e4rsii resurssipulasta. Erityisen t\u00e4rke\u00e4n\u00e4 tutkimuksessani n\u00e4ytt\u00e4ytyy asiakasv\u00e4kivallan ei-hyv\u00e4ksytt\u00e4vyyden esiintuominen organisaation ja sit\u00e4 edustavien esimiesten toimesta. Sosiaality\u00f6n esimiesten ja johtajien tulee muistaa roolinsa johtajina, ei sosiaality\u00f6ntekij\u00f6in\u00e4, kun kyseess\u00e4 on henkil\u00f6st\u00f6n hyvinvointi.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Paivi Vuorio (paelvuor@jyu.fi) on 2023-01-25T06:20:58Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2023-01-25T06:20:58Z (GMT). No. of bitstreams: 0\n Previous issue date: 2022", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "34", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Kuka suojelee ja ket\u00e4? : johtamisty\u00f6n tasot sosiaality\u00f6ss\u00e4 kohdattavaa asiakasv\u00e4kivaltaa k\u00e4sitteleviss\u00e4 tutkimuksissa", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202301251457", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatinty\u00f6", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Humanistis-yhteiskuntatieteellinen tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Humanities and Social Sciences", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Yhteiskuntatieteiden ja filosofian laitos", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Department of Social Sciences and Philosophy", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Sosiaality\u00f6", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Social Work", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "210", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaality\u00f6", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaality\u00f6ntekij\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "v\u00e4kivalta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "johtaminen", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ty\u00f6ntekij\u00e4t", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "sosiaaliala", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "organisaatiot", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "ty\u00f6paikkav\u00e4kivalta", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "johtajuus", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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