APA (7th ed.) Citation

Lohilahti, E., tiedekunta, H., Sciences, F. o. H. a. S., laitos, K. j. v., Studies, D. o. L. a. C., yliopisto, J., & Jyväskylä, U. o. (2021). "Haes tyttö joku osaava paikalle": customer incivility at work: A qualitative study of customer service employees' accounts.

Chicago Style (17th ed.) Citation

Lohilahti, Ella, Humanistis-yhteiskuntatieteellinen tiedekunta, Faculty of Humanities and Social Sciences, Kieli- ja viestintätieteiden laitos, Department of Language and Communication Studies, Jyväskylän yliopisto, and University of Jyväskylä. "Haes Tyttö Joku Osaava Paikalle": Customer Incivility at Work: A Qualitative Study of Customer Service Employees' Accounts. 2021.

MLA (9th ed.) Citation

Lohilahti, Ella, et al. "Haes Tyttö Joku Osaava Paikalle": Customer Incivility at Work: A Qualitative Study of Customer Service Employees' Accounts. 2021.