Gamification on social media a study on Duolingo's use of gamification on Instagram

Over the years, social media has been growing and changing exponentially. With that comes the importance of social media marketing and the need for user interaction and engagement. To keep up with the changes, marketeers are forced to continuously keep adapting their (digital-) marketing strategi...

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Main Author: Hoek, Felicia van
Other Authors: Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2021
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/76157
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author Hoek, Felicia van
author2 Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_facet Hoek, Felicia van Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä Hoek, Felicia van Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_sort Hoek, Felicia van
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description Over the years, social media has been growing and changing exponentially. With that comes the importance of social media marketing and the need for user interaction and engagement. To keep up with the changes, marketeers are forced to continuously keep adapting their (digital-) marketing strategies as well as their overall marketing efforts. Research suggests that gamification can be used as a useful tool to add- and build sustained value through interpersonal interactions. Existing research shows a limitation when it comes to linking gamification to theoretical principles, the connection is thin, and the empirical research is scarce. The existing studies have mainly been founded on similar, often motivation-related theories – with in particular the Self-Determination Theory, with some studies lacking a theoretical foundation entirely. Additionally, limitations were recognised in the existing research merely investigating the connection between few gamification mechanics and/or brandrelated aspects, only covering a few aspects of gamification. Therefore, this thesis aims to contribute to the existing research by analysing how Duolingo, a language learning platform, uses different gamification elements in their social media. A qualitative content analysis is conducted with the data consisting of 353 Instagram posts from Duolingo, published between October 2012 and January 2021. The findings show the utilisation of multiple, frequently used gamification elements across different social media post types, as well as close relations between different gamification dimensions, i.e. the five different groups Performance/measurement, Ecological, Social, Personal, and Fictional, with each of these group including a number of different gamification elements, such as Acknowledgement, Chance, and Competition, among others.
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spellingShingle Hoek, Felicia van Gamification on social media : a study on Duolingo's use of gamification on Instagram gamification elements gamification dimensions game-like elements Duolingo Markkinointi Marketing 20423 Instagram pelillistäminen sosiaalinen media gamification social media
title Gamification on social media : a study on Duolingo's use of gamification on Instagram
title_full Gamification on social media : a study on Duolingo's use of gamification on Instagram
title_fullStr Gamification on social media : a study on Duolingo's use of gamification on Instagram Gamification on social media : a study on Duolingo's use of gamification on Instagram
title_full_unstemmed Gamification on social media : a study on Duolingo's use of gamification on Instagram Gamification on social media : a study on Duolingo's use of gamification on Instagram
title_short Gamification on social media
title_sort gamification on social media a study on duolingo s use of gamification on instagram
title_sub a study on Duolingo's use of gamification on Instagram
title_txtP Gamification on social media : a study on Duolingo's use of gamification on Instagram
topic gamification elements gamification dimensions game-like elements Duolingo Markkinointi Marketing 20423 Instagram pelillistäminen sosiaalinen media gamification social media
topic_facet 20423 Duolingo Instagram Marketing Markkinointi game-like elements gamification gamification dimensions gamification elements pelillistäminen social media sosiaalinen media
url https://jyx.jyu.fi/handle/123456789/76157 http://www.urn.fi/URN:NBN:fi:jyu-202106023391
work_keys_str_mv AT hoekfeliciavan gamificationonsocialmediaastudyonduolingosuseofgamificationoninstagram