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brands
social media
customers
branding
customer service
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http://www.yso.fi/onto/yso/p23851
http://www.yso.fi/onto/yso/p20774
http://www.yso.fi/onto/yso/p3294
http://www.yso.fi/onto/yso/p25981
http://www.yso.fi/onto/yso/p1379
|
| author |
Ojanperä, Matias
|
| author2 |
Kauppakorkeakoulu
School of Business and Economics
Taloustieteet
Business and Economics
Jyväskylän yliopisto
University of Jyväskylä
Markkinointi
Marketing
20423
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Ojanperä, Matias
Kauppakorkeakoulu
School of Business and Economics
Taloustieteet
Business and Economics
Jyväskylän yliopisto
University of Jyväskylä
Markkinointi
Marketing
20423
Ojanperä, Matias
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Ojanperä, Matias
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<qualifieddc schemaLocation="http://purl.org/dc/terms/ http://dublincore.org/schemas/xmls/qdc/2006/01/06/dcterms.xsd http://purl.org/dc/elements/1.1/ http://dublincore.org/schemas/xmls/qdc/2006/01/06/dc.xsd"><title>The effects of social media customer service on brand love</title><creator>Ojanperä, Matias</creator><contributor type="tiedekunta" lang="fi">Kauppakorkeakoulu</contributor><contributor type="tiedekunta" lang="en">School of Business and Economics</contributor><contributor type="laitos" lang="fi">Taloustieteet</contributor><contributor type="laitos" lang="en">Business and Economics</contributor><contributor type="yliopisto" lang="fi">Jyväskylän yliopisto</contributor><contributor type="yliopisto" lang="en">University of Jyväskylä</contributor><contributor type="oppiaine" lang="fi">Markkinointi</contributor><contributor type="oppiaine" lang="en">Marketing</contributor><contributor type="oppiainekoodi">20423</contributor><subject type="other">brand love</subject><subject type="other">brand trust</subject><subject type="other">social media customer service</subject><subject type="other">social presence</subject><subject type="yso">brändit</subject><subject type="yso">sosiaalinen media</subject><subject type="yso">asiakassuhde</subject><subject type="yso">asiakaspalvelu</subject><subject type="yso">asiakkuudenhallinta</subject><subject type="yso">brands</subject><subject type="yso">social media</subject><subject type="yso">customer relationship</subject><subject type="yso">customer service</subject><subject type="yso">customer relationship management</subject><available>2020-12-04T06:47:54Z</available><issued>2020</issued><type lang="fi">Pro gradu -tutkielma</type><type lang="en">Master’s thesis</type><identifier type="uri">https://jyx.jyu.fi/handle/123456789/72977</identifier><identifier type="urn">URN:NBN:fi:jyu-202012046927</identifier><language type="iso">en</language><rights type="copyright" lang="fi">Julkaisu on tekijänoikeussäännösten alainen. Teosta voi lukea ja tulostaa henkilökohtaista käyttöä varten. Käyttö kaupallisiin tarkoituksiin on kielletty.</rights><rights type="copyright" lang="en">This publication is copyrighted. You may download, display and print it for Your own personal use. Commercial use is prohibited.</rights><permaddress type="urn">http://www.urn.fi/URN:NBN:fi:jyu-202012046927</permaddress><file bundle="ORIGINAL" href="https://jyx.jyu.fi/bitstream/123456789/72977/1/URN%3aNBN%3afi%3ajyu-202012046927.pdf" name="URN:NBN:fi:jyu-202012046927.pdf" type="application/pdf" length="896428" sequence="1"/><recordID>123456789_72977</recordID></qualifieddc>
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Ojanperä, Matias
The effects of social media customer service on brand love
brand love
brand trust
social media customer service
social presence
brändit
sosiaalinen media
asiakassuhde
asiakaspalvelu
asiakkuudenhallinta
brands
social media
customer relationship
customer service
customer relationship management
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Markkinointi
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https://jyu.finna.fi/Cover/Show?source=Solr&id=jyx.123456789_72977&index=0&size=large
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| title |
The effects of social media customer service on brand love
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| title_full |
The effects of social media customer service on brand love
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| title_fullStr |
The effects of social media customer service on brand love
The effects of social media customer service on brand love
|
| title_full_unstemmed |
The effects of social media customer service on brand love
The effects of social media customer service on brand love
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| title_short |
The effects of social media customer service on brand love
|
| title_sort |
effects of social media customer service on brand love
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| title_txtP |
The effects of social media customer service on brand love
|
| topic |
brand love
brand trust
social media customer service
social presence
brändit
sosiaalinen media
asiakassuhde
asiakaspalvelu
asiakkuudenhallinta
brands
social media
customer relationship
customer service
customer relationship management
|
| topic_facet |
asiakaspalvelu
asiakassuhde
asiakkuudenhallinta
brand love
brand trust
brands
brändit
customer relationship
customer relationship management
customer service
social media
social media customer service
social presence
sosiaalinen media
|
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https://jyx.jyu.fi/handle/123456789/72977
http://www.urn.fi/URN:NBN:fi:jyu-202012046927
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AT ojanperämatias effectsofsocialmediacustomerserviceonbrandlove
AT ojanperämatias theeffectsofsocialmediacustomerserviceonbrandlove
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