Globalized and localized marketing approach for hospitality industry case study of Sands Resorts Macao

The hospitality industry is usually regarded in the centre of the globalization of international business. As hotels or resorts increasingly extend their properties in multicultural markets, in which China is perceived as one of the most potential markets, this study will learn how the globalized an...

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Päätekijä: Liao, Xiaoling
Muut tekijät: Humanistis-yhteiskuntatieteellinen tiedekunta, Faculty of Humanities and Social Sciences, Kieli- ja viestintätieteiden laitos, Department of Language and Communication Studies, Jyväskylän yliopisto, University of Jyväskylä
Aineistotyyppi: Pro gradu
Kieli:eng
Julkaistu: 2020
Aiheet:
Linkit: https://jyx.jyu.fi/handle/123456789/71343
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author Liao, Xiaoling
author2 Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_facet Liao, Xiaoling Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä Liao, Xiaoling Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_sort Liao, Xiaoling
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description The hospitality industry is usually regarded in the centre of the globalization of international business. As hotels or resorts increasingly extend their properties in multicultural markets, in which China is perceived as one of the most potential markets, this study will learn how the globalized and localized marketing approach should be pursued, which is needed for multinational hotels chains to gain more market share in China. The aim of the study is to explore the marketing promotion campaigns of an American resort in China to understand the approaches the organisation utilises to succeed on the Chinese market. An in-depth case study of Sands Resorts Macao’s marketing campaigns in Chinese market will be conducted in the light of Segmentation, Targeting and Positioning (STP) theory. The case study will try to present the practical and empirical insights for researchers and marketers. This study revealed that international hospitality brands could leverage globalized marketing strategy to make its brand easily recognized, and use localized marketing strategy to do concrete emotion driven among mainland Chinese tourists and raise brand awareness in Chinese market. The findings will provide significant insight and implications for multinational hotels and resorts brands which are ambitious to extend Chinese market or improve brand awareness in Chinese market.
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spellingShingle Liao, Xiaoling Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao globalized localized social media marketing strategy hospitality industry Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication 3134 globalisaatio markkinointi sosiaalinen media hotellit matkailu tapaustutkimus globalisation marketing social media hotels tourism case study
title Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao
title_full Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao
title_fullStr Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao
title_full_unstemmed Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao
title_short Globalized and localized marketing approach for hospitality industry
title_sort globalized and localized marketing approach for hospitality industry case study of sands resorts macao
title_sub case study of Sands Resorts Macao
title_txtP Globalized and localized marketing approach for hospitality industry : case study of Sands Resorts Macao
topic globalized localized social media marketing strategy hospitality industry Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication 3134 globalisaatio markkinointi sosiaalinen media hotellit matkailu tapaustutkimus globalisation marketing social media hotels tourism case study
topic_facet 3134 Intercultural Communication (maisteriohjelma) Master's Degree Programme in Intercultural Communication case study globalisaatio globalisation globalized hospitality industry hotellit hotels localized marketing markkinointi matkailu social media social media marketing strategy sosiaalinen media tapaustutkimus tourism
url https://jyx.jyu.fi/handle/123456789/71343 http://www.urn.fi/URN:NBN:fi:jyu-202008065489
work_keys_str_mv AT liaoxiaoling globalizedandlocalizedmarketingapproachforhospitalityindustrycasestudyofsandsresort