Immigrant eldercare workers in ageing Finland experiences of workplace interaction

Aikaisempien tutkimusten valossa pitkälle teollistuneet maat ovat hyötyneet maahanmuuttajataustaisista työntekijöistä hoitoalalla työpulan aikana, mikä johtuu osittain kiihtyvästä ikääntymisestä yhteiskunnissa (esim. Munkejord, 2017; Spencer et al., 2010; van Hooren, 2012). Tutkimusten tarkoituksena...

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Päätekijä: Järvinen, Tuuli
Muut tekijät: Humanistis-yhteiskuntatieteellinen tiedekunta, Faculty of Humanities and Social Sciences, Kieli- ja viestintätieteiden laitos, Department of Language and Communication Studies, Jyväskylän yliopisto, University of Jyväskylä
Aineistotyyppi: Pro gradu
Kieli:eng
Julkaistu: 2020
Aiheet:
Linkit: https://jyx.jyu.fi/handle/123456789/69110
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author Järvinen, Tuuli
author2 Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_facet Järvinen, Tuuli Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä Järvinen, Tuuli Humanistis-yhteiskuntatieteellinen tiedekunta Faculty of Humanities and Social Sciences Kieli- ja viestintätieteiden laitos Department of Language and Communication Studies Jyväskylän yliopisto University of Jyväskylä
author_sort Järvinen, Tuuli
datasource_str_mv jyx
description Aikaisempien tutkimusten valossa pitkälle teollistuneet maat ovat hyötyneet maahanmuuttajataustaisista työntekijöistä hoitoalalla työpulan aikana, mikä johtuu osittain kiihtyvästä ikääntymisestä yhteiskunnissa (esim. Munkejord, 2017; Spencer et al., 2010; van Hooren, 2012). Tutkimusten tarkoituksena on ollut saada parempi ymmärrys siitä, miten maahanmuuttajataustaisen hoitotyövoiman panos muokkaa yhteiskuntia. Tämä pro gradu -tutkielma osallistuu tutkimusalaan analysoimalla maahanmuuttajataustaisten vanhustenhoitotyöntekijöiden kokemuksia työpaikkavuorovaikutuksesta Suomessa. Koska vanhustyö pääasiassa perustuu kanssakäymisiin ihmisten kanssa, ymmärrys siitä, mitä maahanmuuttajataustaiset työntekijät pitävät tärkeänä työpaikkavuorovaikutuksessa, voi tarjota arvokkaita oppitunteja alalle. Tämän pro gradun tutkimuskysymys on: Mitä maahanmuuttajataustaiset vanhustenhoitotyöntekijät pitävät tärkeänä työpaikkavuorovaikutuksessa? Aineisto kerättiin haastattelemalla 8 maahanmuuttajataustaista vanhustenhoitotyöntekijää, jotka asuvat ja työskentelevät Suomessa. Puolistrukturoidut haastattelut äänitettiin ja litteroitiin. Aineiston analyysi seurasi temaattisen analyysin metodia. Erottelin kaksi teemaa haastatteluaineistosta: kielitaidon tärkeys työpaikalla ja riittävien resurssien tärkeys. Osallistujat keskustelivat kielitaidosta eri näkökulmista ilmaisten poikkeavia kokemuksia siitä, kuinka tärkeänä suomen kielen taitoa pidettiin työpaikkavuorovaikutuksessa. Lisäksi monikielisyys työpaikalla osoittautui eduksi vanhustyössä, sillä esimerkiksi osallistujilla ja heidän asiakkaillansa oli yhteinen kielitausta. Osallistujat korostivat myös riittämättömien resurssien vaikuttavan negatiivisesti vuorovaikutukseen asiakkaiden kanssa. Maahanmuuttajataustaisten vanhustenhoitotyöntekijöiden kokemukset työpaikkavuorovaikutuksesta ovat valaisseet yksilöllisen lähestymistavan tärkeyttä koskien kielitaitoa. Monikielisyyden tunnistaminen paremmin osaksi työnkuvaa voisi kasvattaa kielellisesti kirjavan vanhustyön toimivuutta. Toisaalta työpaikkavuorovaikutus osoittautui relevantiksi monella tavalla ehdottaen, että tutkimus jatkossa keskittyisi enemmän henkilökohtaisiin ja jaettuihin kokemuksiin vanhustenhoidossa. Kaiken kaikkiaan maahanmuuttajataustaisia vanhustenhoitotyöntekijöitä tutkiessa homogeenista suhtautumista pitäisi välttää ja yksilöllisiä nyansseja ottaa enemmän huomioon. According to previous research, highly industrialized countries have benefitted from immigrant workers in care services during labour shortage which is partly due to rapidly ageing societies (e.g. Munkejord, 2017; Spencer et al., 2010; van Hooren, 2012). Studies have aimed to gain a better understanding of how the contribution of the immigrant care workforce shapes societies. This MA thesis contributes to the field by analysing experiences immigrant eldercare workers have of workplace interaction in Finland. As work in eldercare is mainly based on contacts with other people, understanding what immigrant eldercare workers regard important in terms of workplace interaction may generate valuable lessons to the field. The research question of this thesis is: What do immigrant eldercare workers consider important in terms of workplace interaction? The data was collected by interviewing 8 immigrant eldercare workers who live and work in Finland. The semi-structured interviews were recorded and transcribed. The analysis of the data was conducted by following the method of thematic analysis. I identified two themes from the interview data: the importance of language proficiency at work and the importance of sufficient resources. Participants discussed language proficiency from different viewpoints by presenting deviating experiences of how important Finnish language proficiency was in workplace interaction. In addition, multilingualism in the workplace proved to be an asset in eldercare as, for instance, participants had care recipients with the mutual linguistic background. Participants also highlighted insufficient resources affecting negatively in interaction with their care recipients. The experiences of immigrant eldercare workers in workplace interaction have enlightened the importance of a personal approach to issues regarding proficiency in languages. The better recognition of multilingualism as a part of a prescribed tasks could enhance the functionality of linguistically diverse eldercare. Alternatively, workplace interaction proved to be relevant in many ways, suggesting that future research would focus more on personal and shared experiences in eldercare. Overall, when studying immigrant eldercare workers, a homogeneous attitude should be avoided, and more personal nuances enhanced.
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spellingShingle Järvinen, Tuuli Immigrant eldercare workers in ageing Finland : experiences of workplace interaction immigrant eldercare workers workplace interaction language proficiency workplace multilingualism Intercultural Management and Communication 3136 monikielisyys työelämä maahanmuuttajat hoitosuhde vanhustyöntekijät työntekijät terveydenhuoltohenkilöstö kulttuurienvälisyys kieli ja kielet vuorovaikutus multilingualism working life migrants patient care relationship elderly-care workers employees health care personnel interculturalism languages interaction
title Immigrant eldercare workers in ageing Finland : experiences of workplace interaction
title_full Immigrant eldercare workers in ageing Finland : experiences of workplace interaction
title_fullStr Immigrant eldercare workers in ageing Finland : experiences of workplace interaction Immigrant eldercare workers in ageing Finland : experiences of workplace interaction
title_full_unstemmed Immigrant eldercare workers in ageing Finland : experiences of workplace interaction Immigrant eldercare workers in ageing Finland : experiences of workplace interaction
title_short Immigrant eldercare workers in ageing Finland
title_sort immigrant eldercare workers in ageing finland experiences of workplace interaction
title_sub experiences of workplace interaction
title_txtP Immigrant eldercare workers in ageing Finland : experiences of workplace interaction
topic immigrant eldercare workers workplace interaction language proficiency workplace multilingualism Intercultural Management and Communication 3136 monikielisyys työelämä maahanmuuttajat hoitosuhde vanhustyöntekijät työntekijät terveydenhuoltohenkilöstö kulttuurienvälisyys kieli ja kielet vuorovaikutus multilingualism working life migrants patient care relationship elderly-care workers employees health care personnel interculturalism languages interaction
topic_facet 3136 Intercultural Management and Communication elderly-care workers employees health care personnel hoitosuhde immigrant eldercare workers interaction interculturalism kieli ja kielet kulttuurienvälisyys language proficiency languages maahanmuuttajat migrants monikielisyys multilingualism patient care relationship terveydenhuoltohenkilöstö työelämä työntekijät vanhustyöntekijät vuorovaikutus working life workplace interaction workplace multilingualism
url https://jyx.jyu.fi/handle/123456789/69110 http://www.urn.fi/URN:NBN:fi:jyu-202005203363
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