Growth marketing concept case study on Finnish companies

The discipline of marketing has progressed from simple product selling into comprehensive approach of building long-term relationship with customers. Companies eligible for sustainable growth have shifted from product-oriented into customer focused business model. Because of the era of digitalizatio...

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Main Author: Orzheshkovskaya, Daria
Other Authors: Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, Business and Economics, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2019
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/64764
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author Orzheshkovskaya, Daria
author2 Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_facet Orzheshkovskaya, Daria Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä Orzheshkovskaya, Daria Kauppakorkeakoulu School of Business and Economics Taloustieteet Business and Economics Jyväskylän yliopisto University of Jyväskylä
author_sort Orzheshkovskaya, Daria
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description The discipline of marketing has progressed from simple product selling into comprehensive approach of building long-term relationship with customers. Companies eligible for sustainable growth have shifted from product-oriented into customer focused business model. Because of the era of digitalization, consumers have unlimited power of choosing, thus customer relationship management has never been more difficult than now. Even though, role of marketing in overall company’s performance has been researched, there is gap in understanding, how exactly a company can grow by implementing marketing into a strategy. The concept of growth marketing, has received practical attention, but academic definition is missing. For that reason, this study attempts to find out, what does growth marketing mean and how it is implemented. Also, this research tries to clarify the tools and measurements applicable in the process of growth marketing. Because the phenomenon is new, abductive logic of qualitative case study has been performed. Existing scientific literature has been supported by empirical findings in order to see how marketing can help companies growing, and what is its input strength based on the type of growth chosen. Four interviews with expert agencies and five case companies were examined in consideration of their marketing activities. Hence, one expert company is the developer of growth marketing balanced scorecard and one case company has already implemented this concept into own operations. It is revealed that the composition of applicable tools and investments in each component of growth marketing concept depends on company’s strategic goal. Nevertheless, growth marketing is seen as a human-centric approach used by companies seeking for growth, where the highest potential is reached by balanced managerial strategic formation, effective management of relationship with employees for outstanding cooperation with customers.
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spellingShingle Orzheshkovskaya, Daria Growth marketing concept : case study on Finnish companies growth marketing external marketing performance internal marketing performance Markkinointi Marketing 20423 asiakassuhde markkinointi customer relationship marketing
title Growth marketing concept : case study on Finnish companies
title_full Growth marketing concept : case study on Finnish companies
title_fullStr Growth marketing concept : case study on Finnish companies Growth marketing concept : case study on Finnish companies
title_full_unstemmed Growth marketing concept : case study on Finnish companies Growth marketing concept : case study on Finnish companies
title_short Growth marketing concept
title_sort growth marketing concept case study on finnish companies
title_sub case study on Finnish companies
title_txtP Growth marketing concept : case study on Finnish companies
topic growth marketing external marketing performance internal marketing performance Markkinointi Marketing 20423 asiakassuhde markkinointi customer relationship marketing
topic_facet 20423 Marketing Markkinointi asiakassuhde customer relationship external marketing performance growth marketing internal marketing performance marketing markkinointi
url https://jyx.jyu.fi/handle/123456789/64764 http://www.urn.fi/URN:NBN:fi:jyu-201906203348
work_keys_str_mv AT orzheshkovskayadaria growthmarketingconceptcasestudyonfinnishcompanies