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[{"key": "dc.contributor.advisor", "value": "Sepp\u00e4nen, Ville", "language": "", "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Muhonen, Katja", "language": "", "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2019-01-08T12:39:15Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2019-01-08T12:39:15Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2018", "language": "", "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/60959", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Pro gradu-tutkimuksen tavoitteena on selvitt\u00e4\u00e4 riskien vaikutus ohjelmistotoimituksessa toimittajan n\u00e4k\u00f6kulmasta. Toimittajalla tarkoitetaan ohjelmistotoimituksen toimittajaosapuolta, joka myy ohjelmistoa, ja asiakkaalla sit\u00e4, joka ostaa k\u00e4ytt\u00f6oikeuden ohjelmistoon. Kirjallisuuskatsauksessa m\u00e4\u00e4ritell\u00e4\u00e4n ohjelmistotoimituksen osapuolet tarkemmin vastuineen, valmisohjelmistot sek\u00e4 ohjelmistotoimitus ja ohjelmistotoimitusprosessi. Tutkimuskysymyksi\u00e4 asetetaan kaksi: 1. mitk\u00e4 riskit ovat yleisi\u00e4 ohjelmistotoimituksessa toimittajan n\u00e4k\u00f6kulmasta katsottuna ja 2. millaisia toimenpiteit\u00e4 ohjelmistotoimituksessa on teht\u00e4viss\u00e4 riskin realisoitumisen j\u00e4lkeen, jotta ohjelmatoimitus ei keskeytyisi. Tarkoitus on m\u00e4\u00e4ritell\u00e4 tutkimuksessa k\u00e4ytetty ohjelmistotoimitus raja-arvoineen tarkasti tutkimuksen aiheen ja kohteen ymm\u00e4rt\u00e4miseksi. Yleisesti tunnistetut riskit listataan l\u00e4hdeaineiston perusteella. Ensimm\u00e4iseen ja osittain toiseen tutkimuskysymykseen vastataan kirjallisuuskatsauksen perusteella. Tutkimuksen empiirinen osuus toteutettiin laadullisena tutkimuksena. Tutkimukseen haastateltiin 11 asiantuntijaa IT-alan toimittajayrityksist\u00e4 kev\u00e4\u00e4n 2018 aikana s\u00e4hk\u00f6postitse. Tiedonhankinnan strategia oli fenomenologinen tutkimus. Ker\u00e4tty aineisto analysoitiin sis\u00e4lt\u00f6analyysin ja sis\u00e4ll\u00f6n erittelyn keinoin. Empirian perusteella esitet\u00e4\u00e4n ohjelmistotoimituksiin liittyvi\u00e4 riskej\u00e4 toimittajan n\u00e4k\u00f6kulmasta. Empiirisess\u00e4 osuudessa listataan vastausten perusteella yleisi\u00e4 riskej\u00e4 ja kuinka niist\u00e4 voidaan selviyty\u00e4 riskien realisoitumisen j\u00e4lkeen. N\u00e4in ollen osittain ensimm\u00e4iseen ja kokonaisuudessaan toiseen tutkimuskysymykseen vastataan empiirisen tutkimuksen perusteella. Tuloksissa esitet\u00e4\u00e4n, ettei riskej\u00e4 voitu listata yksiselitteisesti ohjelmistotoimituksia ajatellen. Yleisiksi riskeiksi kuitenkin ehdotetaan toimituksen kokonaisvaltaisen suunnittelun puutetta, kommunikointipuutteita ja henkil\u00f6st\u00f6n tukemisen puutetta. T\u00e4rkeimm\u00e4ksi tavaksi edet\u00e4 riskin realisoitumisen j\u00e4lkeen ehdotetaan empirian tulosten perusteella suunnittelun tukemista, yhteisty\u00f6t\u00e4 asiakkaan ja toimittajan kesken sek\u00e4 k\u00e4ytt\u00f6\u00f6noton tukemista toimitussis\u00e4lt\u00f6\u00e4 ja resursseja muokkaamalla.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The goal of this master\u2019s thesis is to determine risks in software delivery from vendor\u2019s point-of-view. By a vendor it is meant the participant in software delivery that sells a software, and by a customer the participant, who buys a license to use it. In the literature review, the participants of the software delivery are defined with their responsibilities. Also, the concept of software product, software delivery and software delivery process are defined. The two research questions this study answers are: 1. what risks are common in software delivery from vendor\u2019s point-of-view and 2. what actions are to be done after risks have realized from vendor\u2019s point of view in order to continue the software delivery. The intention is to clarify the software delivery with its boundaries used in this study to understand the research area and subject. Risks are also defined and introduced in literature review. The first and partially the second research question will be answered based on the results of literature review. The empirical study was qualitative and 11 persons from vendor companies were interviewed during spring 2018 via e-mail. The research was phenomenological study and the material was analyzed using context analysis and content analysis. The empirical study is made from vendor\u2019s point of view. Partially the second and the complete third research questions will be answered based on this empirical study. In the results it is presented no risks could be listed in general level regarding software deliveries. It is suggested though that common risks could be the lack of overall planning of the delivery, the lack of communication and the lack of personnel\u2019s support. The most effective methods of coping realization of risks are suggested to be supporting the planning, collaboration of customer and vendor and the support of deployment by modifying the content of the delivery and resources.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Miia Hakanen (mihakane@jyu.fi) on 2019-01-08T12:39:15Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2019-01-08T12:39:15Z (GMT). No. of bitstreams: 0\n Previous issue date: 2018", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "62", "language": "", "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "ohjelmistotoimitus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "riskien vaikutus", "language": "", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Riskit ohjelmistotoimituksessa toimittajan n\u00e4k\u00f6kulmasta", "language": "", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201901081100", "language": "", "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Pro gradu -tutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Master\u2019s thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "yvv.contractresearch.funding", "value": "0", "language": "", "element": "contractresearch", "qualifier": "funding", "schema": "yvv"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.subject.oppiainekoodi", "value": "601", "language": "", "element": "subject", "qualifier": "oppiainekoodi", "schema": "dc"}, {"key": "dc.subject.yso", "value": "riskit", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.subject.yso", "value": "toimittajat", "language": null, "element": "subject", "qualifier": "yso", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}, {"key": "dc.type.okm", "value": "G2", "language": null, "element": "type", "qualifier": "okm", "schema": "dc"}]
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