Turning office workers into "MacGyvers" improving personal resilience in an organization case UPM Raflatac

Office work today has been found to be much more emotionally demanding than in the past. The current environment in which organizations operate is full of turbulence and competitive pressure, which influences the employees as well. Businesses are in constant search of different ways of making their...

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Bibliografiset tiedot
Päätekijä: Maijala, Aino
Muut tekijät: Kauppakorkeakoulu, School of Business and Economics, Taloustieteet, University of Jyväskylä, Jyväskylän yliopisto
Aineistotyyppi: Pro gradu
Kieli:eng
Julkaistu: 2017
Aiheet:
Linkit: https://jyx.jyu.fi/handle/123456789/53609
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author Maijala, Aino
author2 Kauppakorkeakoulu School of Business and Economics Taloustieteet University of Jyväskylä Jyväskylän yliopisto
author_facet Maijala, Aino Kauppakorkeakoulu School of Business and Economics Taloustieteet University of Jyväskylä Jyväskylän yliopisto Maijala, Aino Kauppakorkeakoulu School of Business and Economics Taloustieteet University of Jyväskylä Jyväskylän yliopisto
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description Office work today has been found to be much more emotionally demanding than in the past. The current environment in which organizations operate is full of turbulence and competitive pressure, which influences the employees as well. Businesses are in constant search of different ways of making their staff more productive to increase the efficiency of their companies. Resilience, which stands for an ability to bounce back from adversity and stressful situations, is therefore called for in the positions of many office workers. This research aims at finding out what the role of the organization is in the resilience of its employees. Recognizing and utilizing the most effective ways of improving the staff’s resilience would presumably increase not only the level of performance of the staff but also of the entire company. In order to spot the different factors in an organization to affect the employees’ resilience, a mixed methods research was conducted in a case company. Resilience tests were first arranged in the company to collect quantitative data on the sample, but the emphasis of the study was on the semi-structured interviews that provided a qualitative approach on the matter. The focus of the study was on the group of professional and managerial staff, that consists of different kinds of knowledge workers and specialists. The results suggest that there are both positive and negative factors in an organization that affect the staff in terms of resilience. Increasing awareness of resilience and providing tools for improving it is one of the most important actions that a company’s management can take. However, it was also noticed that by buffering some of the negative factors in the business environment, the process can be further supported. Change proved out to be a highly negative factor in the company, which is why an increase in the flow of information, managerial support and visibility of management would be recommended. Resilience could also be utilized in recruiting for positions with a high risk of adversity and in team building to increase diversity and thus make more valuable teams.
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The current environment in which organizations operate is full of turbulence and competitive pressure, which influences the employees as well. Businesses are in constant search of different ways of making their staff more productive to increase the efficiency of their companies. Resilience, which stands for an ability to bounce back from adversity and stressful situations, is therefore called for in the positions of many office workers.\r\nThis research aims at finding out what the role of the organization is in the resilience of its employees. Recognizing and utilizing the most effective ways of improving the staff\u2019s resilience would presumably increase not only the level of performance of the staff but also of the entire company. In order to spot the different factors in an organization to affect the employees\u2019 resilience, a mixed methods research was conducted in a case company. 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spellingShingle Maijala, Aino Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac Yrittäjyys Entrepreneurship 20422 työhyvinvointi hyvinvointi stressi yrityskulttuuri
title Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac
title_alt Improving personal resilience in an organization case UPM Raflatac
title_full Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac
title_fullStr Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac
title_full_unstemmed Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac
title_short Turning office workers into "MacGyvers"
title_sort turning office workers into macgyvers improving personal resilience in an organization case upm raflatac
title_sub improving personal resilience in an organization case UPM Raflatac
title_txtP Turning office workers into "MacGyvers" : improving personal resilience in an organization case UPM Raflatac
topic Yrittäjyys Entrepreneurship 20422 työhyvinvointi hyvinvointi stressi yrityskulttuuri
topic_facet 20422 Entrepreneurship Yrittäjyys hyvinvointi stressi työhyvinvointi yrityskulttuuri
url https://jyx.jyu.fi/handle/123456789/53609 http://www.urn.fi/URN:NBN:fi:jyu-201704172004
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