Info screens as instruments for value co-creation : case: vehicle inspection industry

Info screens as instruments for value co-creation case: vehicle inspection industry

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Bibliographic Details
Main Author: Koskela, Sanna
Other Authors: Faculty of Information Technology, Informaatioteknologian tiedekunta, Tietojenkäsittelytieteiden laitos, Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylän yliopisto, Information Systems Science, Tietojärjestelmätiede, 601
Format: Master's thesis
Language:eng
Published: 2016
Subjects:
Vehicle inspection industry
value co-creation
service
Service-Dominant logic (S-D logic)
customer experience
consumer information systems (CIS)
information and communications technology (ICT)
katsastus
palvelut
arvonluonti
asiakaskokemus
kokemukset
tieto- ja viestintätekniikka
Online Access: https://jyx.jyu.fi/handle/123456789/52261
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