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[{"key": "dc.contributor.author", "value": "Riihisaari, Janni", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2014-05-12T04:29:57Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2014-05-12T04:29:57Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2014", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/43379", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Riihisaari, Janni\r\nTietoj\u00e4rjestelm\u00e4t johdon strategisena tukena asiakkuuksien suhteen\r\nJyv\u00e4skyl\u00e4: Jyv\u00e4skyl\u00e4n yliopisto, 2013, 29 s.\r\nTietoj\u00e4rjestelm\u00e4tiede, kandidaatintutkielma\r\nOhjaaja: Kankaanp\u00e4\u00e4, Irja\r\nTietoj\u00e4rjestelmien rooli yrityksen kilpailukyvyss\u00e4 on huomattava, sill\u00e4 yritykset\r\ntoimivat ep\u00e4vakaassa ja alati muuttuvassa ymp\u00e4rist\u00f6ss\u00e4. Tietoj\u00e4rjestelmien voidaankin\r\nsanoa olevan yksi todella olennainen osa yrityksen kilpailustrategiaa.\r\nErilaisten tietoj\u00e4rjestelmien avulla yritysjohto voi taata yritykselle erinomaisen\r\naseman kilpailussa. Lis\u00e4ksi yrityksen johto voi hy\u00f6dynt\u00e4\u00e4 erilaisia tietoj\u00e4rjestelmi\u00e4\r\np\u00e4\u00e4t\u00f6ksenteon apuna ja saada tukea ratkaiseviin strategisiin p\u00e4\u00e4t\u00f6ksiin.\r\nMy\u00f6s asiakkaiden merkitys yrityksen kilpailukyvyss\u00e4 on huomattava ja asiakkaiden\r\ntarpeiden huomioiminen elint\u00e4rke\u00e4\u00e4, jotta yritys kykenee tuottamaan\r\ntuotteita ja palveluita strategiansa edellytt\u00e4m\u00e4ll\u00e4 tavalla kilpailukykyisesti. Asiakkuudenhallintaj\u00e4rjestelm\u00e4n\r\navulla yritys saa arvokasta tietoa asiakkaista,\r\njonka avulla voi saavuttaa merkitt\u00e4v\u00e4\u00e4 kilpailuetua markkinoilla. T\u00e4ss\u00e4 kirjallisuuskatsauksena\r\ntoteutetussa kandidaatintutkielmassa k\u00e4sitell\u00e4\u00e4n joitakin yrityksen\r\njohdon hy\u00f6dynt\u00e4mi\u00e4 tietoj\u00e4rjestelmi\u00e4 ja niiden mahdollistamia strategisia\r\netuja kilpailukyvyn kannalta sek\u00e4 merkityst\u00e4 strategisten tavoitteiden saavuttamisessa.\r\nJohdon hy\u00f6dynt\u00e4mist\u00e4 tietoj\u00e4rjestelmist\u00e4 k\u00e4sitell\u00e4\u00e4n johdon tietoj\u00e4rjestelmi\u00e4\r\nyleisesti, p\u00e4\u00e4t\u00f6ksenteon tukij\u00e4rjestelmi\u00e4 ja ylimm\u00e4n johdon tietoj\u00e4rjestelmi\u00e4.\r\nLis\u00e4ksi k\u00e4sitell\u00e4\u00e4n asiakkuudenhallintaa ja asiakkuudenhallintaj\u00e4rjestelmi\u00e4.\r\nKoska erilaisilla yrityksill\u00e4 on hyvin paljon erilaisia strategisia tavoitteita\r\non t\u00e4ss\u00e4 tutkielmassa strategisten tavoitteiden k\u00e4sittely rajattu strategisiin\r\ntavoitteisiin asiakkuuksien suhteen. Tutkimustuloksena esitet\u00e4\u00e4n, ett\u00e4 tietoj\u00e4rjestelmien\r\nstrateginen merkitys yrityksen kilpailukykyyn ja menestymiseen\r\nmarkkinoilla on huomattava. Erilaisia tietoj\u00e4rjestelmi\u00e4 hy\u00f6dynt\u00e4m\u00e4ll\u00e4 yrityksen\r\njohto voi luoda yritykselle kilpailukykyisen etuly\u00f6ntiaseman kilpailijoihinsa\r\nn\u00e4hden. Asiakkuudenhallintaj\u00e4rjestelm\u00e4 mahdollistaa arvokkaan asiakastiedon\r\nhy\u00f6dynt\u00e4misen jokaisella organisaatiotasolla ja oikein hy\u00f6dynnettyn\u00e4 voi olla\r\navain menestykseen", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by Seija Paananen (sepaanan@jyu.fi) on 2014-05-12T04:29:57Z\nNo. of bitstreams: 1\nJanni Riihisaari.pdf: 353290 bytes, checksum: d2ac142404ab900b6f899cad50e40967 (MD5)", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2014-05-12T04:29:57Z (GMT). No. of bitstreams: 1\nJanni Riihisaari.pdf: 353290 bytes, checksum: d2ac142404ab900b6f899cad50e40967 (MD5)\n Previous issue date: 2014", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.subject.other", "value": "strategia", "language": "fi", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "p\u00e4\u00e4t\u00f6ksenteko", "language": "fi", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "johdon tietoj\u00e4rjestelm\u00e4", "language": "fi", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "p\u00e4\u00e4t\u00f6ksenteon tukij\u00e4rjestelm\u00e4", "language": "fi", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "ylimm\u00e4n johdon tietoj\u00e4rjestelm\u00e4", "language": "fi", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.subject.other", "value": "asiakkuudenhallintaj\u00e4rjestelm\u00e4", "language": "fi", "element": "subject", "qualifier": "other", "schema": "dc"}, {"key": "dc.title", "value": "Tietoj\u00e4rjestelm\u00e4t johdon strategisena tukena asiakkuuksien suhteen", "language": "fi", "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "bachelor thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-201405121686", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.type.dcmitype", "value": "Text", "language": "en", "element": "type", "qualifier": "dcmitype", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Kandidaatintutkielma", "language": "fi", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.type.ontasot", "value": "Bachelor's thesis", "language": "en", "element": "type", "qualifier": "ontasot", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Informaatioteknologia", "language": "fi", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.department", "value": "Information Technology", "language": "en", "element": "contributor", "qualifier": "department", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_7a1f", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": "fi", "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "bachelorThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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