Social marketing doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland

This study examined social marketing and related dimensions by looking at case campaigns of three Finnish organizations of the public, business and civic sector. Marketing on these sectors is about behavioral influence, but has diverse characteristics. The aims of the research were to clarify the...

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Main Author: Lahtinen, Emmi
Other Authors: Humanistinen tiedekunta, Faculty of Humanities, Viestintätieteiden laitos, Department of Communication, University of Jyväskylä, Jyväskylän yliopisto
Format: Master's thesis
Language:eng
Published: 2010
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/26565
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author Lahtinen, Emmi
author2 Humanistinen tiedekunta Faculty of Humanities Viestintätieteiden laitos Department of Communication University of Jyväskylä Jyväskylän yliopisto
author_facet Lahtinen, Emmi Humanistinen tiedekunta Faculty of Humanities Viestintätieteiden laitos Department of Communication University of Jyväskylä Jyväskylän yliopisto Lahtinen, Emmi Humanistinen tiedekunta Faculty of Humanities Viestintätieteiden laitos Department of Communication University of Jyväskylä Jyväskylän yliopisto
author_sort Lahtinen, Emmi
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description This study examined social marketing and related dimensions by looking at case campaigns of three Finnish organizations of the public, business and civic sector. Marketing on these sectors is about behavioral influence, but has diverse characteristics. The aims of the research were to clarify the multidimensional field of marketing applied to social issues, to find out the different dimensions, and to examine in which dimensions the case campaigns fit. Social marketing and related disciplines were studied as variants of marketing. A societal perspective and roles of mass media in creating social change were emphasized. The study could benefit the organizational communications and marketing practice by clarifying the field and giving insight in dimensions of social marketing and related campaigns. The cases were Lose Weight for Literacy (the National Institute for Health and Welfare), Drunk, You’re a Fool (the Federation of the Brewing and Soft Drinks Industry) and Make an environmental act, give up your prejudices (the Finnish Red Cross). The study had a qualitative approach exploring characteristics of campaigning on social issues. The research material included documents on the websites, which were analyzed by categorizing and using a method of content analysis. It was found that it is not possible to draw a strict line between the dimensions since some characteristics of the campaigns are overlapping and common. However, the environments, objectives and contents of the campaigns were seen to determine the categorization. The study concluded that organizations engaged in marketing applied to social issues could benefit of identifying the differences of the dimensions. Organizations could thus gain added value to their “doing well by doing good”. Future research on social marketing and related campaigning could concentrate on competition, interactive environments or media advocacy.
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Marketing on these sectors is about\r\nbehavioral influence, but has diverse characteristics. The aims of the research were to clarify the\r\nmultidimensional field of marketing applied to social issues, to find out the different dimensions, and to\r\nexamine in which dimensions the case campaigns fit.\r\nSocial marketing and related disciplines were studied as variants of marketing. A societal perspective\r\nand roles of mass media in creating social change were emphasized. The study could benefit the\r\norganizational communications and marketing practice by clarifying the field and giving insight in\r\ndimensions of social marketing and related campaigns.\r\nThe cases were Lose Weight for Literacy (the National Institute for Health and Welfare), Drunk, You\u2019re a\r\nFool (the Federation of the Brewing and Soft Drinks Industry) and Make an environmental act, give up\r\nyour prejudices (the Finnish Red Cross). The study had a qualitative approach exploring characteristics of\r\ncampaigning on social issues. The research material included documents on the websites, which were\r\nanalyzed by categorizing and using a method of content analysis.\r\nIt was found that it is not possible to draw a strict line between the dimensions since some\r\ncharacteristics of the campaigns are overlapping and common. However, the environments, objectives\r\nand contents of the campaigns were seen to determine the categorization.\r\nThe study concluded that organizations engaged in marketing applied to social issues could benefit of\r\nidentifying the differences of the dimensions. Organizations could thus gain added value to their \u201cdoing\r\nwell by doing good\u201d. 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spellingShingle Lahtinen, Emmi Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland sosiaalinen markkinointi Yhteisöviestintä Organizational Communication 3131 markkinointiviestintä sosiaalinen vastuu kampanjat sosiaalinen muutos
title Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland
title_alt Look into organizations? marketing communication campaigns on social issues in Finland
title_full Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland
title_fullStr Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland
title_full_unstemmed Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland
title_short Social marketing
title_sort social marketing doing well by doing good a look into organizations marketing communication campaigns on social issues in finland
title_sub doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland
title_txtP Social marketing : doing well by doing good? a look into organizations? marketing communication campaigns on social issues in Finland
topic sosiaalinen markkinointi Yhteisöviestintä Organizational Communication 3131 markkinointiviestintä sosiaalinen vastuu kampanjat sosiaalinen muutos
topic_facet 3131 Organizational Communication Yhteisöviestintä kampanjat markkinointiviestintä sosiaalinen markkinointi sosiaalinen muutos sosiaalinen vastuu
url https://jyx.jyu.fi/handle/123456789/26565 http://www.urn.fi/URN:NBN:fi:jyu-201102171780
work_keys_str_mv AT lahtinenemmi socialmarketingdoingwellbydoinggoodalookintoorganizationsmarketingcommunicationcamp