Role-specific critical success factors in incident management case energy management system company

Bibliographic Details
Main Author:	Korhonen, Antti
Other Authors:	Faculty of Information Technology, Informaatioteknologian tiedekunta, Tietojenkäsittelytieteiden laitos, Department of Computer Science and Information Systems, University of Jyväskylä, Jyväskylän yliopisto, Information Systems Science, Tietojärjestelmätiede, 601
Format:	Master's thesis
Language:	eng
Published:	2010
Subjects:	Incident Management Service Level Agreement IT service management menestystekijät palvelutaso
Online Access:	https://jyx.jyu.fi/handle/123456789/23725

Role-specific critical success factors in incident management : case energy management system company by Korhonen, Antti

Published 2010

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Master's thesis