Refining B2B CRM Systems Customer Data Using Machine Learning

This research explores the use of machine learning (ML) in refining customer data obtained through customer relationship management (CRM) systems. The objective is to provide insights on how ML, regarding CRM systems and customer data, is currently utilized together with how it could and should be u...

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Bibliographic Details
Main Author: Almonkari, Julle
Other Authors: Informaatioteknologian tiedekunta, Faculty of Information Technology, Jyväskylän yliopisto, University of Jyväskylä
Format: Master's thesis
Language:eng
Published: 2025
Subjects:
Online Access: https://jyx.jyu.fi/handle/123456789/102964