The customer complaining behavior why customers do not complain

Bibliographic Details
Main Author:	Järvenpää, Jarno, kirjoittaja
Format:	Master's thesis
Language:	eng
Subjects:	asiakkaat palvelut laatu valitukset
Online Access:	JYX-julkaisuarkisto / JYX Digital Archive

The customer complaining behavior : why customers do not complain by Järvenpää, Jarno

Published 2017

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Master's thesis