APA (7th ed.) Citation

Peltoniemi, L. (2008). Using English in the customer service of Sampo Bank: The employees' views, attitudes and self-assessed competences.

Chicago Style (17th ed.) Citation

Peltoniemi, Laura. Using English in the Customer Service of Sampo Bank: The Employees' Views, Attitudes and Self-assessed Competences. Jyväskylä, 2008.

MLA (9th ed.) Citation

Peltoniemi, Laura. Using English in the Customer Service of Sampo Bank: The Employees' Views, Attitudes and Self-assessed Competences. 2008.

Warning: These citations may not always be 100% accurate.