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  1. 1
    The use of artificial intelligence in customer relationship management

    The use of artificial intelligence in customer relationship management by Laaksonen, Aatu

    Published 2020
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    Bachelor's thesis
  2. 2
    Factors affecting cloud-based CRM system procurement process

    Factors affecting cloud-based CRM system procurement process by Laaksonen, Aatu

    Published 2022
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    Master's thesis
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