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    Forming trust between a consumer and an online store

    Forming trust between a consumer and an online store by Juutilainen, Jesse

    Published 2019
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    Bachelor's thesis
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601 Information Systems Science Tietojärjestelmätiede asiakassuhde consumer behaviour customer relationship electronic business electronic commerce kuluttajakäyttäytyminen luottamus online shopping online store design trust verkkokauppa verkkoliiketoiminta

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