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1
The effects of social media customer service on brand love
Published 2020Get full text Get full textMaster's thesis -
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3
Mapping the customer journey through experiences : a Finnish case company study
Published 2018Get full text Get full textMaster's thesis -
4
Customer perceived value in cross-cultural B2B markets : case Beamex Oy Ab
Published 2019Get full text Get full textMaster's thesis -
5
Enhancing CRM strategy : the role of data, leadership and organizational culture
Published 2018Get full text Get full textMaster's thesis -
6
The negative engagement behaviour of young millennials : triggers and responses
Published 2020Get full text Get full textMaster's thesis -
7
Growth marketing concept : case study on Finnish companies
Published 2019Get full text Get full textMaster's thesis -
8
Customer retention in software-as-a-service business
Published 2020Get full text Get full textMaster's thesis -
9
Forming trust between a consumer and an online store
Published 2019Get full text Get full textBachelor's thesis