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1
The customer complaining behavior : why customers do not complain
Published 2017Subjects: Get full text Get full textMaster's thesis -
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Value as an aid for understanding perceived service quality of digital services : the JYU faculty of information technology as a case study
Published 2019Subjects: “…perceived service quality…”
Get full text Get full textMaster's thesis -
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Customer satisfaction in B2B cloud services
Published 2013Subjects: Get full text Get full textMaster's thesis