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  1. 1
    Relationship management in corporate banking

    Relationship management in corporate banking by Kulmala, Mia

    Published 1998
    Subjects: “…relationship management…”
    Master's thesis
  2. 2
    Managing trust between stakeholders in outsourcing business : an exploratory case study

    Managing trust between stakeholders in outsourcing business : an exploratory case study by Kokkonen, Elmeri

    Published 2008
    Subjects:
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    Master's thesis
  3. 3
    CRM -järjestelmien käyttöönottoon liittyvät haasteet

    CRM -järjestelmien käyttöönottoon liittyvät haasteet by Herranen, Sonja

    Published 2005
    Subjects:
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    Bachelor's thesis
  4. 4
    Sosiaalinen media yrityksen asiakkuudenhallinnassa

    Sosiaalinen media yrityksen asiakkuudenhallinnassa by Jantunen, Marianna

    Published 2017
    Subjects:
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    Bachelor's thesis
  5. 5
    Corporate website as a customer relationship management tool : case Company X

    Corporate website as a customer relationship management tool : case Company X by Porkka, Sanna

    Published 2007
    Subjects:
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    Master's thesis
  6. 6
    Challenges in integration of CRM concepts, processes, and systems in the financial sector

    Challenges in integration of CRM concepts, processes, and systems in the financial sector by Sinkkonen, Jarno

    Published 2003
    Subjects:
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    Master's thesis
  7. 7
    The use of artificial intelligence in customer relationship management

    The use of artificial intelligence in customer relationship management by Laaksonen, Aatu

    Published 2020
    Subjects:
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    Bachelor's thesis
  8. 8
    Corporate website as a customer relationship management tool : case Company X

    Corporate website as a customer relationship management tool : case Company X by Porkka, Sanna

    Published 2007
    Subjects: “…customer relationship management…”
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    Master's thesis
  9. 9
    Factors affecting cloud-based CRM system procurement process

    Factors affecting cloud-based CRM system procurement process by Laaksonen, Aatu

    Published 2022
    Subjects:
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    Master's thesis
  10. 10
    Customer experience in B2B Saas business

    Customer experience in B2B Saas business by Bene, Mónika

    Published 2020
    Subjects:
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    Master's thesis
  11. 11
    How to motivate salespeople to use CRM system efficiently through gamification elements : case Finnish media company

    How to motivate salespeople to use CRM system efficiently through gamification elements : case Finnish media company by Petäsnoro, Rami

    Published 2017
    Subjects: “…Customer Relationship Management…”
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    Master's thesis
  12. 12
    Implementing customer relationship management in sales organization : case Company X

    Implementing customer relationship management in sales organization : case Company X by Lehti, Marjaana

    Published 2002
    Subjects:
    Master's thesis
  13. 13
    CRM -käyttöönotossa huomioitavat tekijät

    CRM -käyttöönotossa huomioitavat tekijät by Korhonen, Jussi

    Published 2010
    Subjects:
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    Bachelor's thesis
  14. 14
    Exploring the prevalence and common types of technical debt in a CRM software

    Exploring the prevalence and common types of technical debt in a CRM software by Uusi-Autti, Joonas

    Published 2024
    Subjects:
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    Master's thesis
  15. 15
    Sales and marketing tools for developing employee and customer experience

    Sales and marketing tools for developing employee and customer experience by Sainio, Jesse

    Published 2021
    Subjects:
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    Master's thesis
  16. 16
    Asiakkuudenhallinta ja sen hyödyt sekä haasteet palveluyrityksissä

    Asiakkuudenhallinta ja sen hyödyt sekä haasteet palveluyrityksissä by Okker, Timo

    Published 2015
    Subjects:
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    Bachelor's thesis
  17. 17
    Role of AI in marketing through CRM integration with specific reference to chatbots

    Role of AI in marketing through CRM integration with specific reference to chatbots by Ramaul, Laavanya

    Published 2021
    Subjects:
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    Master's thesis
  18. 18
    Antecedents in the adoption and implementation of a new marketing automation software

    Antecedents in the adoption and implementation of a new marketing automation software by Aaltola, Max

    Published 2022
    Subjects:
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    Master's thesis
  19. 19
    Gamification in action : how to increase employee motivation and engagement by deploying a gamified CRM solution : case: Finnish environmental management company

    Gamification in action : how to increase employee motivation and engagement by deploying a gamified CRM solution : case: Finnish environmental management company by Varis, Mari

    Published 2019
    Subjects:
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    Master's thesis
  20. 20
    E-commerce analytics as B2B sales and marketing performance enabler : a case study in spare parts business

    E-commerce analytics as B2B sales and marketing performance enabler : a case study in spare parts business by Ylinen, Sari

    Published 2019
    Subjects:
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    Master's thesis
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