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  1. 1
    Electronic banking in Finland : consumers' beliefs, attitudes and intentions towards E-banking

    Electronic banking in Finland : consumers' beliefs, attitudes and intentions towards E-banking by Karjaluoto, Heikki

    Published 2000
    Subjects:
    Master's thesis
  2. 2
    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector

    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector by Hauhia, Veikko

    Published 2023
    Subjects:
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    Master's thesis
  3. 3
    Best practices in customer retention : case: KONE International S.A

    Best practices in customer retention : case: KONE International S.A by Tammelin, Tuija

    Published 2000
    Subjects: “…customer retention…”
    Master's thesis
  4. 4
    Customer experience in B2B Saas business

    Customer experience in B2B Saas business by Bene, Mónika

    Published 2020
    Subjects:
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    Master's thesis
  5. 5
    Mapping the customer journey through experiences : a Finnish case company study

    Mapping the customer journey through experiences : a Finnish case company study by Nolvi, Marianna

    Published 2018
    Subjects: “…customer journey…”
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    Master's thesis
  6. 6
    Role of AI in marketing through CRM integration with specific reference to chatbots

    Role of AI in marketing through CRM integration with specific reference to chatbots by Ramaul, Laavanya

    Published 2021
    Subjects:
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    Master's thesis
  7. 7
    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots

    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots by Hoikkala, Iida-Maria, Ojala, Rosa

    Published 2022
    Subjects: “…customer engagement…”
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    Master's thesis
  8. 8
    The negative engagement behaviour of young millennials : triggers and responses

    The negative engagement behaviour of young millennials : triggers and responses by Hätönen, Henri, Itkonen, Viivi

    Published 2020
    Subjects:
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    Master's thesis
  9. 9
    Särö suomalaisessa ammattitaidossa? : tutkimus asiakaspalvelutyön kvalifikaatioista

    Särö suomalaisessa ammattitaidossa? : tutkimus asiakaspalvelutyön kvalifikaatioista by Kuha, Maisa, Jäkälä, Mikko

    Published 1996
    Subjects:
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    Master's thesis
  10. 10
    Utilizing online discussion platforms : a study on requirements elicitation

    Utilizing online discussion platforms : a study on requirements elicitation by Roitto, Aleksi

    Published 2024
    Subjects:
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    Master's thesis
  11. 11
    Implementing customer relationship management in sales organization : case Company X

    Implementing customer relationship management in sales organization : case Company X by Lehti, Marjaana

    Published 2002
    Subjects:
    Master's thesis
  12. 12
    Customer experience formation in e-commerce

    Customer experience formation in e-commerce by Kemppainen, Tiina, kirjoittaja

    Published 2020
    Subjects:
    JYX-julkaisuarkisto / JYX Digital Archive
    Linkki verkkoaineistoon
    Doctoral dissertation
  13. 13
    Customer experience formation in e-commerce

    Customer experience formation in e-commerce by Kemppainen, Tiina, kirjoittaja

    Published 2020
    Subjects:
    Linkki verkkoaineistoon
    Doctoral dissertation
  14. 14
    Customer perceived value in cross-cultural B2B markets : case Beamex Oy Ab

    Customer perceived value in cross-cultural B2B markets : case Beamex Oy Ab by Kauppinen, Anna

    Published 2019
    Subjects: “…customer perceived value…”
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    Master's thesis
  15. 15
    Corporate website as a customer relationship management tool : case Company X

    Corporate website as a customer relationship management tool : case Company X by Porkka, Sanna

    Published 2007
    Subjects:
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    Master's thesis
  16. 16
    The effects of social media customer service on brand love

    The effects of social media customer service on brand love by Ojanperä, Matias

    Published 2020
    Subjects:
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    Master's thesis
  17. 17
    Asiakaskokemuksen muodostuminen offline- ja online-ympäristössä

    Asiakaskokemuksen muodostuminen offline- ja online-ympäristössä by Westerholm, Max

    Published 2017
    Subjects:
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    Bachelor's thesis
  18. 18
    Invocation of artificial intelligence in payroll

    Invocation of artificial intelligence in payroll by Kylämies, Jaakko

    Published 2020
    Subjects:
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    Master's thesis
  19. 19
    "Jos englanti ei suju, ni se on vaan harmi, tulee paljon väärinymmärryksii" : an interview study on English use at an international workplace in Finland

    "Jos englanti ei suju, ni se on vaan harmi, tulee paljon väärinymmärryksii" : an interview study on English use at an international workplace in Finland by Lohilahti, Ella

    Published 2019
    Subjects:
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    Bachelor's thesis
  20. 20
    Corporate website as a customer relationship management tool : case Company X

    Corporate website as a customer relationship management tool : case Company X by Porkka, Sanna

    Published 2007
    Subjects:
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    Master's thesis
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