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41
The interaction between consumers during the online customer journey
Published 2017Subjects: JYX-julkaisuarkisto / JYX Digital Archive
Master's thesis -
42
“I think it's kind of sensitive in every way” : Communicating with non-Finnish-Speaking Clients in Child Welfare
Published 2023Subjects: Get full text Get full textMaster's thesis -
43
From Physical Inactivity to Exercise Maintenance; Barriers and Motivations : phenomenological research on personal training participants
Published 2018Subjects: Get full text Get full textMaster's thesis -
44
CRM -järjestelmien käyttöönottoon liittyvät haasteet
Published 2005Subjects: Get full text Get full textBachelor's thesis -
45
Sosiaalinen media yrityksen asiakkuudenhallinnassa
Published 2017Subjects: Get full text Get full textBachelor's thesis -
46
The impact of store atmospherics and store layout on customer behavior in a hardware store retail setting : case: do-it-yourself store
Published 2015Subjects: Get full text Get full textMaster's thesis -
47
Competition and competitive actions in the hotel industry in Finland
Published 2020Subjects: Get full text Get full textMaster's thesis -
48
The interaction between consumers during the online customer journey
Published 2017Subjects: “…Customer experience…”
Get full text Get full textMaster's thesis -
49
Stress in the multi-ethnic customer contacts of the Finnish civil servants : developing critical pragmatic intercultural professionals
Published 2008Subjects: Get full text
Doctoral dissertation -
50
Challenges in integration of CRM concepts, processes, and systems in the financial sector
Published 2003Subjects: Get full text Get full textMaster's thesis -
51
The use of artificial intelligence in customer relationship management
Published 2020Subjects: Get full text Get full textBachelor's thesis -
52
An exploratory study into Finnish consumers’ expectations and perceptions of mobile shopping customer experience
Published 2021Subjects: Get full text Get full textMaster's thesis -
53
CRM-järjestelmän tuottaman tiedon hyödyntäminen B2B-myynnissä
Published 2019Subjects: Get full text Get full textMaster's thesis -
54
eCRM:n vaikutus asiakastyytyväisyyteen webpalveluissa
Published 2005Subjects: Get full text Get full textBachelor's thesis -
55
Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes
Published 2012Subjects: “…customer satisfaction…”
Get full text Get full textMaster's thesis -
56
Investigating customer experiences of a public limited company brand in a B2B context : a case study of the EV charging industry
Published 2023Subjects: Get full text Get full textMaster's thesis -
57
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58
Factors affecting cloud-based CRM system procurement process
Published 2022Subjects: Get full text Get full textMaster's thesis -
59
Case Study on Customer Engagement in Co-Creation Process
Published 2018Subjects: Get full text Get full textMaster's thesis -
60
Marketing communication in Finnish industrial companies
Published 2010Subjects: Get full text Get full textMaster's thesis