Suggested Topics within your search.
- 20423 37
- Marketing 37
- Markkinointi 37
- asiakkaat 27
- asiakkuudenhallinta 22
- customer relationship management 22
- Tietojärjestelmätiede 21
- asiakaskokemus 20
- customer experience 19
- Information Systems Science 18
- customers 18
- markkinointi 18
- 601 16
- asiakastyytyväisyys 12
- vuorovaikutus 12
- asiakaslähtöisyys 11
- asiakassuhde 11
- brändit 11
- customer satisfaction 11
- marketing 11
- verkkokauppa 11
- CRM 10
- asiakkuus 9
- customer relationship 9
- kuluttajakäyttäytyminen 9
- social media 9
- sosiaalinen media 9
- asiakasuskollisuus 8
- customer value 8
- motivaatio 8
-
21
From customer data to customer's data : reverse use of customer data as a tool for value co-creation
Published 2021Subjects: “…customer data…”
Get full text Get full textMaster's thesis -
22
Scaling agile to deliver customer value : mapping challenges and role of customer value in the development model of a telco company
Published 2023Subjects: Get full text Get full textMaster's thesis -
23
The customer complaining behavior : why customers do not complain
Published 2017Subjects: “…Customer Complaining Behavior…”
Get full text Get full textMaster's thesis -
24
Creating customer value through industrial services : case: Raute Technology Services
Published 2014Subjects: Get full text Get full textMaster's thesis -
25
Paths to purchase : the role of the online environment and the fluctuation of customer brand engagement
Published 2016Subjects: “…Customer decision process…”
Get full text Get full textMaster's thesis -
26
Customer brand engagement : affection to brand usage intent and moderating effect of brand experience
Published 2015Subjects: “…Customer engagement…”
Get full text Get full textMaster's thesis -
27
Subscription loyalty in video streaming services
Published 2021Subjects: Get full text Get full textMaster's thesis -
28
Intrapreneurial triumph in establishing and developing business in Japan : a case study at the Stora Enso Timber Kitee sawmill
Published 2000Subjects:Master's thesis -
29
Sales and marketing tools for developing employee and customer experience
Published 2021Subjects: Get full text Get full textMaster's thesis -
30
Value creation through digital value-based selling activities
Published 2023Subjects: Get full text Get full textMaster's thesis -
31
Identifying behavioral drivers and motivations for consumer engagement in LINE application : a thematic analysis
Published 2021Subjects: Get full text Get full textMaster's thesis -
32
Impact of value co-creation and co-destruction for digital consumer services : a case study on activity tracking solutions
Published 2018Subjects: Get full text Get full textMaster's thesis -
33
Multivariate statistical analysis of thematic changes in customer feedback
Published 2023Subjects: “…themes of customer feedback…”
Get full text Get full textMaster's thesis -
34
Understanding customer behaviour across diverse digital loyalty programs
Published 2024Subjects: Linkki verkkoaineistoon
Doctoral dissertation -
35
-
36
-
37
Measuring customer experience using Net Promoter Score (NPS) : Case public healthcare organizations in Finland
Published 2021Subjects: Get full text Get full textMaster's thesis -
38
Customer retention in software-as-a-service business
Published 2020Subjects: “…customer retention…”
Get full text Get full textMaster's thesis -
39
Enhancing CRM strategy : the role of data, leadership and organizational culture
Published 2018Subjects: Get full text Get full textMaster's thesis -
40
"Haes tyttö joku osaava paikalle": customer incivility at work : a qualitative study of customer service employees' accounts
Published 2021Subjects: Get full text Get full textMaster's thesis