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  1. 61
    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots

    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots by Hoikkala, Iida-Maria, Ojala, Rosa

    Published 2022
    Subjects: “…customer engagement…”
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    Master's thesis
  2. 62
    Selling the value of data with a customer-centric approach : case Vaisala

    Selling the value of data with a customer-centric approach : case Vaisala by Laakkonen, Aki

    Published 2023
    Subjects:
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    Master's thesis
  3. 63
    Digitalisaation vaikutukset yksilön kuluttajakäyttäytymiseen

    Digitalisaation vaikutukset yksilön kuluttajakäyttäytymiseen by Laukka, Michael

    Published 2018
    Subjects:
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    Bachelor's thesis
  4. 64
    Stress in the multi-ethnic customer contacts of the Finnish civil servants : developing critical pragmatic intercultural professionals

    Stress in the multi-ethnic customer contacts of the Finnish civil servants : developing critical pragmatic intercultural professionals by Brewis, Kielo

    Published 2008
    Subjects:
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    Doctoral dissertation
  5. 65
    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context

    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context by Häkkinen, Juho, kirjoittaja

    Published 2016
    Subjects:
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  6. 66
    Value co-creation in smart metering business

    Value co-creation in smart metering business by Lehtonen, Liina

    Published 2018
    Subjects:
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    Master's thesis
  7. 67
    Gamification in action : how to increase employee motivation and engagement by deploying a gamified CRM solution : case: Finnish environmental management company

    Gamification in action : how to increase employee motivation and engagement by deploying a gamified CRM solution : case: Finnish environmental management company by Varis, Mari

    Published 2019
    Subjects:
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    Master's thesis
  8. 68
    B2B- ja kuluttaja-asiakaslehdet yritysbrändin rakentajina : Helsingin Energian ja Itellan asiakaslehdet 2007

    B2B- ja kuluttaja-asiakaslehdet yritysbrändin rakentajina : Helsingin Energian ja Itellan asiakaslehdet 2007 by Heinonen, Eveliina

    Published 2009
    Subjects:
    Master's thesis
  9. 69
    Asiakasraportointiprosessin uudistus finanssiyhtiöissä

    Asiakasraportointiprosessin uudistus finanssiyhtiöissä by Speeti, Timo

    Published 2017
    Subjects:
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    Master's thesis
  10. 70
    Merging brands : the effects of a post-acquisition brand change to corporate customer relationships

    Merging brands : the effects of a post-acquisition brand change to corporate customer relationships by Laitinen, Salli

    Published 2022
    Subjects:
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    Master's thesis
  11. 71
    Creating entrepreneurial opportunities : interpretative research about role of POP Advertising Displays in customer purchase decision making

    Creating entrepreneurial opportunities : interpretative research about role of POP Advertising Displays in customer purchase decision making by Jesensky, Daniel

    Published 2013
    Subjects:
    Doctoral dissertation
  12. 72
    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context

    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context by Häkkinen, Juho

    Published 2016
    Subjects:
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    Master's thesis
  13. 73
    E-commerce analytics as B2B sales and marketing performance enabler : a case study in spare parts business

    E-commerce analytics as B2B sales and marketing performance enabler : a case study in spare parts business by Ylinen, Sari

    Published 2019
    Subjects:
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    Master's thesis
  14. 74
    Forming trust between a consumer and an online store

    Forming trust between a consumer and an online store by Juutilainen, Jesse

    Published 2019
    Subjects:
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    Bachelor's thesis
  15. 75
    The effect of digitalization on service production in Finnish municipalities

    The effect of digitalization on service production in Finnish municipalities by Partanen, Sirpa

    Published 2022
    Subjects:
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    Master's thesis
  16. 76
    EU:n yleisen tietosuoja-asetuksen vaikutukset yritysten asiakkuudenhallintajärjestelmiin

    EU:n yleisen tietosuoja-asetuksen vaikutukset yritysten asiakkuudenhallintajärjestelmiin by Kataja, Joel

    Published 2018
    Subjects:
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    Bachelor's thesis
  17. 77
    Why do software development projects fail? : emphasising the supplier's perspective and the project start-up

    Why do software development projects fail? : emphasising the supplier's perspective and the project start-up by Savolainen, Paula

    Published 2011
    Subjects:
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    Doctoral dissertation
  18. 78
    Creating entrepreneurial opportunities : interpretative research about role of POP Advertising Displays in customer purchase decision making

    Creating entrepreneurial opportunities : interpretative research about role of POP Advertising Displays in customer purchase decision making by Jesensky, Daniel

    Published 2013
    Subjects:
    JYX-julkaisuarkisto / JYX Digital Archive
    Doctoral dissertation
  19. 79
    Why do software development projects fail? : emphasising the supplier's perspective and the project start-up

    Why do software development projects fail? : emphasising the supplier's perspective and the project start-up by Savolainen, Paula

    Published 2011
    Subjects:
    Doctoral dissertation
  20. 80
    From pixels to fame : an empirical study of Virtual Influencers and gen Z customer engagement

    From pixels to fame : an empirical study of Virtual Influencers and gen Z customer engagement by KHUAT, Hoàng

    Published 2023
    Subjects:
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    Master's thesis
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