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  1. 41
    eCRM:n vaikutus asiakastyytyväisyyteen webpalveluissa

    eCRM:n vaikutus asiakastyytyväisyyteen webpalveluissa by Heikkinen, Niina

    Published 2005
    Subjects:
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    Bachelor's thesis
  2. 42
    Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes

    Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes by Penttilä, Jaana

    Published 2012
    Subjects: “…customer satisfaction…”
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    Master's thesis
  3. 43
    Management of Financial Institutions

    Management of Financial Institutions by Tunyan, Marine

    Published 2003
    Subjects:
    Master's thesis
  4. 44
    Marketing communication in Finnish industrial companies

    Marketing communication in Finnish industrial companies by Vuorio, Mikko

    Published 2010
    Subjects:
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    Master's thesis
  5. 45
    Case Study on Customer Engagement in Co-Creation Process

    Case Study on Customer Engagement in Co-Creation Process by Lapinoja, Anu

    Published 2018
    Subjects:
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    Master's thesis
  6. 46
    Factors affecting cloud-based CRM system procurement process

    Factors affecting cloud-based CRM system procurement process by Laaksonen, Aatu

    Published 2022
    Subjects:
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    Master's thesis
  7. 47
    Growth marketing concept : case study on Finnish companies

    Growth marketing concept : case study on Finnish companies by Orzheshkovskaya, Daria

    Published 2019
    Subjects:
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    Master's thesis
  8. 48
    The use of digital technologies in omnichannel retailing : understanding integrated customer experience across diverse touchpoints

    The use of digital technologies in omnichannel retailing : understanding integrated customer experience across diverse touchpoints by Tyrväinen, Olli, kirjoittaja

    Published 2022
    Subjects:
    JYX-julkaisuarkisto / JYX Digital Archive
    Linkki verkkoaineistoon
    Doctoral dissertation
  9. 49
    Asiakasraportointiprosessin uudistus finanssiyhtiöissä

    Asiakasraportointiprosessin uudistus finanssiyhtiöissä by Speeti, Timo, kirjoittaja

    Published 2017
    Subjects:
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  10. 50
    How to motivate salespeople to use CRM system efficiently through gamification elements : case Finnish media company

    How to motivate salespeople to use CRM system efficiently through gamification elements : case Finnish media company by Petäsnoro, Rami

    Published 2017
    Subjects: “…Customer Relationship Management…”
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    Master's thesis
  11. 51
    Exploring the antecedents of e-loyalty and eWOM in the context of food delivery application services in Finland

    Exploring the antecedents of e-loyalty and eWOM in the context of food delivery application services in Finland by Mattayev, Mark

    Published 2022
    Subjects:
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    Master's thesis
  12. 52
    CRM -käyttöönotossa huomioitavat tekijät

    CRM -käyttöönotossa huomioitavat tekijät by Korhonen, Jussi

    Published 2010
    Subjects:
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    Bachelor's thesis
  13. 53
    Hedonic and utilitarian values affecting the consumer online buying

    Hedonic and utilitarian values affecting the consumer online buying by Sippala, Hanna

    Published 2008
    Subjects:
    Master's thesis
  14. 54
    Smart semantic multi-channel communication

    Smart semantic multi-channel communication by Chen, Jiawen

    Published 2015
    Subjects:
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    Master's thesis
  15. 55
    Motivational drivers of customer brand engagement and its effect on share of wallet in a social media context

    Motivational drivers of customer brand engagement and its effect on share of wallet in a social media context by Tiensuu, Severi

    Published 2014
    Subjects: “…customer brand engagement…”
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    Master's thesis
  16. 56
    Asiakkuudenhallinta ja sen hyödyt sekä haasteet palveluyrityksissä

    Asiakkuudenhallinta ja sen hyödyt sekä haasteet palveluyrityksissä by Okker, Timo

    Published 2015
    Subjects:
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    Bachelor's thesis
  17. 57
    Opiskelijan brändisuhteen kehittyminen Jyväskylän ammattikorkeakouluun

    Opiskelijan brändisuhteen kehittyminen Jyväskylän ammattikorkeakouluun by Pyykkönen, Ritva, kirjoittaja

    Published 2015
    Subjects:
    Linkki verkkoaineistoon
    Doctoral dissertation
  18. 58
    Exploring the prevalence and common types of technical debt in a CRM software

    Exploring the prevalence and common types of technical debt in a CRM software by Uusi-Autti, Joonas

    Published 2024
    Subjects:
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    Master's thesis
  19. 59
    Opiskelijan brändisuhteen kehittyminen Jyväskylän ammattikorkeakouluun

    Opiskelijan brändisuhteen kehittyminen Jyväskylän ammattikorkeakouluun by Pyykkönen, Ritva, kirjoittaja

    Published 2015
    Subjects:
    JYX-julkaisuarkisto / JYX Digital Archive
    Doctoral dissertation
  20. 60
    Antecedents in the adoption and implementation of a new marketing automation software

    Antecedents in the adoption and implementation of a new marketing automation software by Aaltola, Max

    Published 2022
    Subjects:
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    Master's thesis
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