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Näytetään 1 - 11 yhteensä 11 tuloksesta haulle '', hakuaika: 0,03s Tarkenna hakua
  1. 1
    Best practices in customer retention : case: KONE International S.A

    Best practices in customer retention : case: KONE International S.A Tekijä Tammelin, Tuija

    Julkaistu 2000
    Pro gradu
  2. 2
    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context

    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context Tekijä Häkkinen, Juho, kirjoittaja

    Julkaistu 2016
    JYX-julkaisuarkisto / JYX Digital Archive
    Pro gradu
  3. 3
    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context

    The effects of perceived value, satisfaction, and advertising on share of wallet and word of mouth in a retailing context Tekijä Häkkinen, Juho

    Julkaistu 2016
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  4. 4
    Measuring customer experience using Net Promoter Score (NPS) : Case public healthcare organizations in Finland

    Measuring customer experience using Net Promoter Score (NPS) : Case public healthcare organizations in Finland Tekijä Viitanen, Lauri

    Julkaistu 2021
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  5. 5
    Subscription loyalty in video streaming services

    Subscription loyalty in video streaming services Tekijä Viljanen, Simo

    Julkaistu 2021
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  6. 6
    Customer perceived value in cross-cultural B2B markets : case Beamex Oy Ab

    Customer perceived value in cross-cultural B2B markets : case Beamex Oy Ab Tekijä Kauppinen, Anna

    Julkaistu 2019
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  7. 7
    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector

    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector Tekijä Hauhia, Veikko

    Julkaistu 2023
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  8. 8
    Exploring the antecedents of e-loyalty and eWOM in the context of food delivery application services in Finland

    Exploring the antecedents of e-loyalty and eWOM in the context of food delivery application services in Finland Tekijä Mattayev, Mark

    Julkaistu 2022
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  9. 9
    Developing IT project management model which affects customer satisfaction : case study of government ICT centre Valtori

    Developing IT project management model which affects customer satisfaction : case study of government ICT centre Valtori Tekijä Keränen, Joni

    Julkaistu 2022
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  10. 10
    Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes

    Intercultural customer service encounters : a behavioral study of satisfactory and unsatisfactory service outcomes Tekijä Penttilä, Jaana

    Julkaistu 2012
    Hae kokoteksti Hae kokoteksti
    Pro gradu
  11. 11
    Customer satisfaction in B2B cloud services

    Customer satisfaction in B2B cloud services Tekijä Turunen, Helinä

    Julkaistu 2013
    Hae kokoteksti Hae kokoteksti
    Pro gradu
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