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asiakaspalvelu
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asiakassuhde
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brand love
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The effects of social media customer service on brand love
by
Ojanperä, Matias
Published 2020
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Master's thesis
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asiakaspalvelu
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asiakassuhde
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asiakkuudenhallinta
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brand love
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brand trust
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brands
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brändit
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customer relationship
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customer relationship management
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customer service
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social media
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social media customer service
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social presence
sosiaalinen media
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Kauppakorkeakoulu
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branding
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brands
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customer service
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customers
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social media
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