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Customer satisfaction in B2B cloud services
by
Turunen, Helinä
Published 2013
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Master's thesis
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ACSI
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B2B
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SERVQUAL
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SaaS
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1
SaaS-QUAL
1 results
1
asiakastyytyväisyys
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1
business to business
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1
cloud service
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1
cloud service pro-vider
1 results
1
customer satisfaction
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1
laatu
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1
palvelun laatu
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1
palvelut
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1
pilvipalvelu
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1
pilvipalveluntarjoaja
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1
pilvipalvelut
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service quality
software as a service
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Informaatioteknologian tiedekunta
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cloud services
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customer satisfaction
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customers
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online services
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services
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