Interdisciplinary perceptions on comparing systems analysis and design to the practices of digital service design by Ollila, Markus

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The effect of digitalization on service production in Finnish municipalities by Partanen, Sirpa

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Are we solving the right challenges? : evaluating the roles and responsibilities of public governance in emerging talent hub ecosystems : case study: City of Jyväskylä by Ranta, Iiris

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Managing the fuzzy front end with service design tools : a case study by Hulkkonen, Tanja

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Design through a communicational lens : matters of concern and agency by Sorri, Leevi

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Service design for SAP Fiori development by Kärkkäinen, Jenny

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Mapping the customer journey through experiences : a Finnish case company study by Nolvi, Marianna

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