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University of Jyväskylä
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consumers
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Value formation and service switching behaviour in Finnish retail service systems
by
Toivanen, Vilma
Published 2022
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Master's thesis
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consumers
1 results
1
digital service system
1 results
1
interaction
1 results
1
kuluttajat
1 results
1
käyttäjät
1 results
1
online services
1 results
1
palvelut
1 results
1
retail service environment
1 results
1
retailers
service switching behaviour
1 results
1
service-use experience
1 results
1
services
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1
users
1 results
1
value formation
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1
verkkopalvelut
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1
vuorovaikutus
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1
vähittäiskauppiaat
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Faculty
Informaatioteknologian tiedekunta
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customers
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loyalty
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retail trade
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retailers
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services
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eng
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