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jatkuva palvelun parantaminen
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IT-asiantuntijuus
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IT-asiantuntijoiden roolit ITIL-viitekehyksen mukaisessa palveluiden ja prosessien parantamisessa
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Ahonen, Ilari
Published 2021
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Master's thesis
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jatkuva palvelun parantaminen
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Informaatioteknologian tiedekunta
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palvelut
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prosessit
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roolit
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tietohallinto
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tietotekniikka-ala
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