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  1. 1
    Asiakkuuksien johtamisen kehityskohteet : case: Musta Pörssi -ketju

    Asiakkuuksien johtamisen kehityskohteet : case: Musta Pörssi -ketju by Huovilainen, Mikko

    Published 2004
    Master's thesis
  2. 2
    Challenges in integration of CRM concepts, processes, and systems in the financial sector

    Challenges in integration of CRM concepts, processes, and systems in the financial sector by Sinkkonen, Jarno

    Published 2003
    Master's thesis
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