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  1. 1
    The customer complaining behavior : why customers do not complain

    The customer complaining behavior : why customers do not complain by Järvenpää, Jarno

    Published 2017
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    Master's thesis
  2. 2
    Adoption of mobile banking in Finland

    Adoption of mobile banking in Finland by Suoranta, Mari

    Published 2003
    Doctoral dissertation
  3. 3
    Service platform implementation for simulation systems

    Service platform implementation for simulation systems by Walden, Markus

    Published 2016
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    Master's thesis
  4. 4
    ITILin käyttöönoton haasteet IT-palveluhallinnan kehittämisessä

    ITILin käyttöönoton haasteet IT-palveluhallinnan kehittämisessä by Viljanen, Topi

    Published 2017
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    Bachelor's thesis
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