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Successful crisis communication in the public sector : communication experts' views on best practices and quality
Published 2011Get full text
Master's thesis -
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Adapting Net Promoter thinking in public sector organizations
Published 2016JYX-julkaisuarkisto / JYX Digital Archive
Master's thesis -
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Adapting Net Promoter thinking in public sector organizations
Published 2016Get full text Get full textMaster's thesis