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  1. 1
    ITIL-viitekehyksen häiriönhallinta palvelun laadun tukena : tapaustutkimus IT-palveluorganisaatiossa

    ITIL-viitekehyksen häiriönhallinta palvelun laadun tukena : tapaustutkimus IT-palveluorganisaatiossa by Etkalo, Anna

    Published 2021
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    Master's thesis
  2. 2
    Value co-creation in ITIL 4 -framework

    Value co-creation in ITIL 4 -framework by Tuomisto, Jakke

    Published 2022
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    Master's thesis
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