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affordances
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The effects of perceived website usability on trust of online stores
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Malvela, Maria
Published 2018
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asiakaskokemus
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customer experience
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käytettävyys
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käyttäjäkokemus
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luotettavuus
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online shops
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online stores
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perceived usability
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reliability (general)
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trust
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usability
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user experience
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verkkokaupat (WWW-sivustot)
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Informaatioteknologian tiedekunta
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