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1
A strategic framework for the optimization of customer relationship management in SMEs
Published 2016JYX-julkaisuarkisto / JYX Digital Archive
Master's thesis -
2
Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots
Published 2022Get full text Get full textMaster's thesis -
3
A strategic framework for the optimization of customer relationship management in SMEs
Published 2016Get full text Get full textMaster's thesis