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  1. 1
    Perceptions of convenience, risk and enjoyment in online shopping

    Perceptions of convenience, risk and enjoyment in online shopping by Asunmaa, Roosa, kirjoittaja

    Published 2015
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  2. 2
    Customers' willingness to share personal information with firms and its relationship with customer loyalty

    Customers' willingness to share personal information with firms and its relationship with customer loyalty by Lindell, Sanni, kirjoittaja

    Published 2015
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  3. 3
    Creating customer value through industrial services : case Raute Technology Services

    Creating customer value through industrial services : case Raute Technology Services by Lakka, Eveliina, kirjoittaja

    Published 2014
    Master's thesis
  4. 4
    A strategic framework for the optimization of customer relationship management in SMEs

    A strategic framework for the optimization of customer relationship management in SMEs by Paraschou, Konstantina, kirjoittaja

    Published 2016
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  5. 5
    Creating customer value through industrial services : case: Raute Technology Services

    Creating customer value through industrial services : case: Raute Technology Services by Lakka, Eveliina, kirjoittaja

    Published 2014
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  6. 6
    The customer complaining behavior : why customers do not complain

    The customer complaining behavior : why customers do not complain by Järvenpää, Jarno, kirjoittaja

    Published 2017
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  7. 7
    How membership enhances loyalty? : nightclub industry in Finland

    How membership enhances loyalty? : nightclub industry in Finland by Marttinen, Matleena

    Published 2010
    Master's thesis
  8. 8
    Hedonic and utilitarian values affecting the consumer online buying

    Hedonic and utilitarian values affecting the consumer online buying by Sippala, Hanna

    Published 2008
    Master's thesis
  9. 9
    Motivational drivers of customer brand engagement and its effect on share of wallet in a social media context

    Motivational drivers of customer brand engagement and its effect on share of wallet in a social media context by Tiensuu, Severi

    Published 2014
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  10. 10
    The significance of environmental responsibility on airline customers' intention to purchase

    The significance of environmental responsibility on airline customers' intention to purchase by Merilä, Outi, kirjoittaja

    Published 2015
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  11. 11
    Paths to purchase : the role of the online environment and the fluctuation of customer brand engagement

    Paths to purchase : the role of the online environment and the fluctuation of customer brand engagement by Saukko, Tiia, kirjoittaja

    Published 2016
    JYX-julkaisuarkisto / JYX Digital Archive
    Master's thesis
  12. 12
    Environmental values in industrial marketing relationships

    Environmental values in industrial marketing relationships by Hänninen, Nora, kirjoittaja

    Published 2017
    Yhteenveto-osa ja 3 eripainosta
    Doctoral dissertation
  13. 13
    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots

    Customer Engagement Through The Use of AI : A Qualitative Study on SMEs and The Use of Chatbots by Hoikkala, Iida-Maria, Ojala, Rosa

    Published 2022
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    Master's thesis
  14. 14
    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector

    Banking on trust - navigating customer loyalty in the digital banking era : insights from the Finnish banking sector by Hauhia, Veikko

    Published 2023
    Get full text Get full text
    Master's thesis
  15. 15
    Role of AI in marketing through CRM integration with specific reference to chatbots

    Role of AI in marketing through CRM integration with specific reference to chatbots by Ramaul, Laavanya

    Published 2021
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    Master's thesis
  16. 16
    The customer complaining behavior : why customers do not complain

    The customer complaining behavior : why customers do not complain by Järvenpää, Jarno

    Published 2017
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    Master's thesis
  17. 17
    Customers' willingness to share personal information with firms and its relationship with customer loyalty

    Customers' willingness to share personal information with firms and its relationship with customer loyalty by Lindell, Sanni

    Published 2015
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    Master's thesis
  18. 18
    Perceptions of convenience, risk and enjoyment in online shopping

    Perceptions of convenience, risk and enjoyment in online shopping by Asunmaa, Roosa

    Published 2015
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    Master's thesis
  19. 19
    The significance of environmental responsibility on airline customers' intention to purchase

    The significance of environmental responsibility on airline customers' intention to purchase by Merilä, Outi

    Published 2015
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    Master's thesis
  20. 20
    Customer brand engagement : affection to brand usage intent and moderating effect of brand experience

    Customer brand engagement : affection to brand usage intent and moderating effect of brand experience by Hintikka, Anni

    Published 2015
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    Master's thesis
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