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1
Customer experience formation in e-commerce
Published 2020JYX-julkaisuarkisto / JYX Digital Archive
Linkki verkkoaineistoon
Doctoral dissertation -
2
Social capital in the digitised servicescape
Published 2020JYX-julkaisuarkisto / JYX Digital Archive
Doctoral dissertation -
3
Info screens as instruments for value co-creation : case: vehicle inspection industry
Published 2016JYX-julkaisuarkisto / JYX Digital Archive
Master's thesis -
4
The interaction between consumers during the online customer journey
Published 2017JYX-julkaisuarkisto / JYX Digital Archive
Master's thesis -
5
Customer experience formation in e-commerce
Published 2020Linkki verkkoaineistoon
Doctoral dissertation -
6
Social capital in the digitised servicescape
Published 2020Linkki verkkoaineistoon
Doctoral dissertation -
7
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8
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9
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10
Sales and marketing tools for developing employee and customer experience
Published 2021Get full text Get full textMaster's thesis -
11
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12
The interaction between consumers during the online customer journey
Published 2017Get full text Get full textMaster's thesis -
13
Customer brand engagement : affection to brand usage intent and moderating effect of brand experience
Published 2015Get full text Get full textMaster's thesis -
14
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15
Mapping the customer journey through experiences : a Finnish case company study
Published 2018Get full text Get full textMaster's thesis -
16
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17
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18
Customer journey in an industrial B2B services context
Published 2024Get full text Get full textMaster's thesis -
19
Info screens as instruments for value co-creation : case: vehicle inspection industry
Published 2016Get full text Get full textMaster's thesis -
20
Shaping Pre-purchase Customer Experience in the Metaverse with Immersiveness
Published 2024Get full text Get full textMaster's thesis