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  1. 1
    Retail dis/satisfaction : framing the domain of consumer dis/satisfaction in a dynamic shopping context

    Retail dis/satisfaction : framing the domain of consumer dis/satisfaction in a dynamic shopping context by Uusitalo, Outi

    Published 1993
    Licentiate thesis
  2. 2
    Electronic banking in Finland : consumer beliefs, attitudes, intentions, and behaviors

    Electronic banking in Finland : consumer beliefs, attitudes, intentions, and behaviors by Karjaluoto, Heikki

    Published 2002
    Doctoral dissertation
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