Putkonen, S., tiedekunta, I., Technology, F. o. I., Jyväskylä, U. o., & yliopisto, J. (2025). “Everyone advertises their service as perfect, but from the online review you can see the reality” Finnish customers ́ experiences about online reviews ́ reliability and usefulness.
Chicago-viite (17. p.)Putkonen, Sini, Informaatioteknologian tiedekunta, Faculty of Information Technology, University of Jyväskylä, ja Jyväskylän yliopisto. “Everyone Advertises Their Service as Perfect, but from the Online Review You Can See the Reality” Finnish Customers ́ Experiences About Online Reviews ́ Reliability and Usefulness. 2025.
MLA-viite (9. p.)Putkonen, Sini, et al. “Everyone Advertises Their Service as Perfect, but from the Online Review You Can See the Reality” Finnish Customers ́ Experiences About Online Reviews ́ Reliability and Usefulness. 2025.