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[{"key": "dc.contributor.advisor", "value": "Lumivalo, Juuli", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Vehmanen, Jutta", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2024-09-18T04:49:05Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2024-09-18T04:49:05Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2024", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/97083", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The master's thesis examines how accounts payable specialists perceive artificial intelligence (AI) in professional use. The study aims to deepen the understanding of AI in professional use and the value it creates for the organization's employees. The study explores user experiences through a service-centered lens using the micro-level mechanisms of value creation. The empirical part of the qualitative research is conducted using the critical incident technique and thematic analysis method. The analysis revealed three categories of use cases within which 48 critical experiences were identified. Of these experiences, 37 support value co-creation, and 11 involve value co-destruction. The results are reviewed within a framework that categorizes the data according to the micro-level mechanisms of value creation. The findings indicate that artificial intelligence usage experiences are associated with both hedonic and utilitarian values. The study finds that the participation of specialists in the use of AI applications enables a user-centric approach that promotes value co-creation. Positive experiences with AI, such as improved efficiency, highlight value co-creation, while errors in use or users' distrust of the application can lead to value co-destruction. Key factors supporting value co-creation include reliability, user-centricity, and a balance between various benefits. Theoretically, the study provides information on how micro-level mechanisms apply to the topic and how AI usage is perceived in professional contexts. The research identifies value-enhancing factors associated with AI usage as well as the challenges that arise. The results demonstrate that AI usage can encompass both hedonic and utilitarian characteristics.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Pro gradu -tutkielma tarkastelee, kuinka teko\u00e4ly koetaan ammatillisessa k\u00e4yt\u00f6ss\u00e4 ostoreskontran asiantuntijoiden toimesta. Tutkimuksen tavoitteena on syvent\u00e4\u00e4 ymm\u00e4rryst\u00e4 teko\u00e4lyst\u00e4 ammatillisessa k\u00e4yt\u00f6ss\u00e4 ja millaista arvoa se luo organisaatioille. Tutkimuksessa tarkastellaan k\u00e4ytt\u00f6kokemuksia palvelukeskeisen linssin l\u00e4pi arvonluonnin mikromekanismien avulla. Laadullisen tutkimuksen empiirinen osio toteutetaan hy\u00f6dynt\u00e4en kriittisten tapahtumien menetelm\u00e4\u00e4 ja temaattista analyysimenetelm\u00e4\u00e4. Analyysist\u00e4 nousi esille 3 k\u00e4ytt\u00f6tapausluokkaa, joiden sis\u00e4ll\u00e4 tunnistetaan 48 kriittist\u00e4 kokemusta. Kokemuksista 37 ovat arvon yhteisluontia tukevia ja 11 arvoa yhteistuhoavaa tapahtumaa. Tuloksia tarkastellaan viitekehyksell\u00e4, jonka mukaan aineisto jaetaan arvonluonnin mikromekanismeihin. Tuloksista tunnistetaan, ett\u00e4 teko\u00e4lyn k\u00e4ytt\u00f6kokemuksiin liittyy piirteit\u00e4 sek\u00e4 hedonistisista ett\u00e4 utilitaristisista arvoista. Tutkimuksessa havaitaan, ett\u00e4 asiantuntijoiden osallistuminen teko\u00e4lysovellusten k\u00e4ytt\u00f6\u00f6n mahdollistaa k\u00e4ytt\u00e4j\u00e4l\u00e4ht\u00f6isen l\u00e4hestymistavan, joka edist\u00e4\u00e4 arvon yhteisluontia. Teko\u00e4lyn k\u00e4yt\u00f6n positiiviset kokemukset, kuten tehokkuuden parantuminen, korostavat arvon yhteisluontia, kun taas k\u00e4ytt\u00f6\u00f6n liittyv\u00e4t virheet tai k\u00e4ytt\u00e4jien kokema ep\u00e4luottamus sovellusta kohtaan voivat johtaa arvon yhteistuhoamiseen. Keskeisi\u00e4 tekij\u00f6it\u00e4 arvon yhteisluonnin tukemisessa ovat luotettavuus, k\u00e4ytt\u00e4j\u00e4l\u00e4ht\u00f6isyys ja tasapaino erilaisten hy\u00f6tytekij\u00f6iden v\u00e4lill\u00e4. Teorian kannalta tutkimus tarjoaa informaatiota siit\u00e4, miten mikrotason mekanismit soveltuvat aiheen tutkimiseen ja miten teko\u00e4lyn k\u00e4ytt\u00f6 koetaan ammatillisessa k\u00e4yt\u00f6ss\u00e4. Tutkimus osoittaa teko\u00e4lyn k\u00e4ytt\u00f6\u00f6n liittyvi\u00e4 arvoa lis\u00e4\u00e4vi\u00e4 tekij\u00f6it\u00e4 ja toisaalta my\u00f6s esille nousseita haasteita. Tulokset osoittavat, ett\u00e4 teko\u00e4lyn k\u00e4ytt\u00f6\u00f6n voidaan yhdist\u00e4\u00e4 sek\u00e4 hedonistisia ett\u00e4 utilitaristisia piirteit\u00e4.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2024-09-18T04:49:05Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2024-09-18T04:49:05Z (GMT). No. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "102", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Arvon yhteisluonnin mikromekanismit teko\u00e4lysovellusten ammatillisessa k\u00e4yt\u00f6ss\u00e4: k\u00e4ytt\u00f6kokemuksia ostoreskontran kontekstissa", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202409185958", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Master's Degree Programme in Information Systems", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tieteen maisteriohjelma", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.copyright", "value": "\u00a9 The Author(s)", "language": null, "element": "rights", "qualifier": "copyright", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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