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[{"key": "dc.contributor.advisor", "value": "Koskelainen, Tiina", "language": null, "element": "contributor", "qualifier": "advisor", "schema": "dc"}, {"key": "dc.contributor.author", "value": "Nissinen, Ella", "language": null, "element": "contributor", "qualifier": "author", "schema": "dc"}, {"key": "dc.date.accessioned", "value": "2024-06-10T19:46:37Z", "language": null, "element": "date", "qualifier": "accessioned", "schema": "dc"}, {"key": "dc.date.available", "value": "2024-06-10T19:46:37Z", "language": null, "element": "date", "qualifier": "available", "schema": "dc"}, {"key": "dc.date.issued", "value": "2024", "language": null, "element": "date", "qualifier": "issued", "schema": "dc"}, {"key": "dc.identifier.uri", "value": "https://jyx.jyu.fi/handle/123456789/95719", "language": null, "element": "identifier", "qualifier": "uri", "schema": "dc"}, {"key": "dc.description.abstract", "value": "The amount of remote working has increased strongly in recent years, due to the COVID-19 pandemic but also the digitalization and the continuous increase in the use of technology. As work becomes more technology-oriented, especially in the field of knowledge work, employees must handle increasingly large amounts of information in their work and constantly adopt the use of new systems and technologies. The increase in the use of technology can also affect employees negatively, causing additional stress. Stress caused by using technology is called technostress. Technostress is a growing problem in organizations, and it can cause significant harm to employees' well-being and work performance. The subject of this master's thesis is the technostress experienced among knowledge workers in remote and hybrid working. The subject of the research is employees who do information work, who mainly work with technology and have done both on-site and remote work. The purpose of the research is to identify factors that cause technostress in knowledge work and find out how remote working and the hybrid work model affect these factors. In addition, the goal is also to find ways to mitigate technostress. In the research carried out with thematic interviews, it was found that techno-invasion, techno-unreliability, techno-overload and techno-complexity cause technostress among knowledge workers. Technostress could be mitigated both by means of the organization, such as increasing technology literacy and providing technical support, and by means of the individual, such as peer support and disconnecting from technology. Remote working was found to have both positive and negative effects on work stress and the experience of technostress. In particular, employees found it more difficult to distance themselves from work when working remotely, while time management was significantly easier in remote work. In the technostress context, the hybrid working model was found to be the optimal option for utilizing the best aspects of remote work and on-site work.", "language": "en", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.abstract", "value": "Et\u00e4ty\u00f6skentelyn m\u00e4\u00e4r\u00e4 on lis\u00e4\u00e4ntynyt voimakkaasti viimevuosien aikana, johtuen sek\u00e4 COVID-19 pandemiasta ett\u00e4 digitalisaatiosta ja teknologian k\u00e4yt\u00f6n jatkuvasta lis\u00e4\u00e4ntymisest\u00e4. Ty\u00f6nteon muuttuessa entist\u00e4 teknologiapainotteisemmaksi, etenkin asiantuntijaty\u00f6teht\u00e4viss\u00e4, on ty\u00f6ntekij\u00f6iden k\u00e4sitelt\u00e4v\u00e4 yh\u00e4 suurempia m\u00e4\u00e4ri\u00e4 informaatiota ty\u00f6ss\u00e4\u00e4n sek\u00e4 omaksuttava jatkuvasti uusien j\u00e4rjestelmien ja teknologien k\u00e4ytt\u00f6\u00e4. Teknologian k\u00e4yt\u00f6n lis\u00e4\u00e4ntyminen voi vaikuttaa ty\u00f6ntekij\u00f6ihin negatiivisesti aiheuttaen ylim\u00e4\u00e4r\u00e4ist\u00e4 stressi\u00e4. Teknologian k\u00e4yt\u00f6n aiheuttamaa stressi\u00e4 kutsutaan teknostressiksi. Teknostressi on kasvava ongelma organisaatioissa ja se voi aiheuttaa merkitt\u00e4vi\u00e4 haittoja ty\u00f6ntekij\u00f6iden hyvinvoinnille ja ty\u00f6ss\u00e4 suoriutumiselle. T\u00e4m\u00e4n pro gradu tutkimuksen aiheena on asiantuntijateht\u00e4viss\u00e4 koettu teknostressi et\u00e4- ja hybridi-ty\u00f6skentelyss\u00e4. Tutkimuksen kohteena on tietoty\u00f6t\u00e4 tekev\u00e4t ty\u00f6ntekij\u00e4t, jotka ty\u00f6skentelev\u00e4t p\u00e4\u00e4osin teknologian avulla ja ovat tehneet sek\u00e4 l\u00e4hi- ett\u00e4 et\u00e4t\u00f6it\u00e4. Tutkimuksessa on tarkoitus tunnistaa teknostressi\u00e4 aiheuttavia tekij\u00f6it\u00e4 asiantuntijaty\u00f6ss\u00e4 ja selvitt\u00e4\u00e4, miten et\u00e4ty\u00f6skentely ja hybridity\u00f6malli vaikuttavat n\u00e4ihin tekij\u00f6ihin. Lis\u00e4ksi tavoitteena on l\u00f6yt\u00e4\u00e4 keinoja, joilla teknostressi\u00e4 voidaan lievent\u00e4\u00e4. Teemahaastatteluilla toteutetussa tutkimuksessa havaittiin teknoinvaasion, teknoep\u00e4luotettavuuden, teknoylikuormituksen ja teknomonimutkaisuuden aiheuttavan teknostressi\u00e4 asiantuntijaty\u00f6t\u00e4 tekevien keskuudessa. Tutkimuksen perusteella teknostressi\u00e4 pystyt\u00e4\u00e4n lievent\u00e4m\u00e4\u00e4n sek\u00e4 organisaation keinoilla, kuten teknologian lukutaidon lis\u00e4\u00e4misell\u00e4 ja teknisten tuen tarjoamisella, ett\u00e4 yksil\u00f6n keinoilla, joita ovat vertaistuki ja teknologiasta irtautuminen. Et\u00e4ty\u00f6skentelyll\u00e4 havaittiin olevan sek\u00e4 positiivisia ett\u00e4 negatiivisia vaikutuksia ty\u00f6n stressaavuuteen ja teknostressin kokemiseen. Ty\u00f6ntekij\u00e4t kokivat erityisesti ty\u00f6st\u00e4 irtautumisen vaikeammaksi et\u00e4ty\u00f6skentelyss\u00e4, kun taas ajank\u00e4yt\u00f6n suunnittelu ja hallinta et\u00e4ty\u00f6skentelyss\u00e4 on huomattavasti helpompaa. Teknostressin n\u00e4k\u00f6kulmasta hybridity\u00f6skentelymallin havaittiin olevan optimaalinen vaihtoehto et\u00e4ty\u00f6n ja l\u00e4hity\u00f6n parhaiden puolien hy\u00f6dynt\u00e4miseksi.", "language": "fi", "element": "description", "qualifier": "abstract", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Submitted by jyx lomake-julkaisija (jyx-julkaisija.group@korppi.jyu.fi) on 2024-06-10T19:46:37Z\nNo. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.description.provenance", "value": "Made available in DSpace on 2024-06-10T19:46:37Z (GMT). No. of bitstreams: 0", "language": "en", "element": "description", "qualifier": "provenance", "schema": "dc"}, {"key": "dc.format.extent", "value": "58", "language": null, "element": "format", "qualifier": "extent", "schema": "dc"}, {"key": "dc.format.mimetype", "value": "application/pdf", "language": null, "element": "format", "qualifier": "mimetype", "schema": "dc"}, {"key": "dc.language.iso", "value": "fin", "language": null, "element": "language", "qualifier": "iso", "schema": "dc"}, {"key": "dc.rights", "value": "In Copyright", "language": "en", "element": "rights", "qualifier": null, "schema": "dc"}, {"key": "dc.title", "value": "Et\u00e4- ja hybridity\u00f6skentelyn vaikutukset teknostressiin asiantuntijaty\u00f6ss\u00e4", "language": null, "element": "title", "qualifier": null, "schema": "dc"}, {"key": "dc.type", "value": "master thesis", "language": null, "element": "type", "qualifier": null, "schema": "dc"}, {"key": "dc.identifier.urn", "value": "URN:NBN:fi:jyu-202406104490", "language": null, "element": "identifier", "qualifier": "urn", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Faculty of Information Technology", "language": "en", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.faculty", "value": "Informaatioteknologian tiedekunta", "language": "fi", "element": "contributor", "qualifier": "faculty", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "University of Jyv\u00e4skyl\u00e4", "language": "en", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.contributor.organization", "value": "Jyv\u00e4skyl\u00e4n yliopisto", "language": "fi", "element": "contributor", "qualifier": "organization", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Information Systems Science", "language": "en", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.subject.discipline", "value": "Tietoj\u00e4rjestelm\u00e4tiede", "language": "fi", "element": "subject", "qualifier": "discipline", "schema": "dc"}, {"key": "dc.type.coar", "value": "http://purl.org/coar/resource_type/c_bdcc", "language": null, "element": "type", "qualifier": "coar", "schema": "dc"}, {"key": "dc.rights.copyright", "value": "\u00a9 The Author(s)", "language": null, "element": "rights", "qualifier": "copyright", "schema": "dc"}, {"key": "dc.rights.accesslevel", "value": "openAccess", "language": null, "element": "rights", "qualifier": "accesslevel", "schema": "dc"}, {"key": "dc.type.publication", "value": "masterThesis", "language": null, "element": "type", "qualifier": "publication", "schema": "dc"}, {"key": "dc.format.content", "value": "fulltext", "language": null, "element": "format", "qualifier": "content", "schema": "dc"}, {"key": "dc.rights.url", "value": "https://rightsstatements.org/page/InC/1.0/", "language": null, "element": "rights", "qualifier": "url", "schema": "dc"}]
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